General manager resume

Katrina Jones

47 Clay Street 
Waverville NSW 2222
Mobile: 0022 444 444
Home: 02 2444 4444
Email: kj@executivemanagement.com

Summary

In my 13 years in the industry, I have worked across all facets of transport and logistics, from operations through to board meetings. In 2002, I was awarded the New South Wales Government Transport and Logistics Professional Achiever Award and in 2006 became the New South Wales Business Woman of the Year. I was elected to the board of the Transport and Logistics Council in 2007.

Education

Employment History

Responsibilities:

• Oversee each business unit
• Drive the financial and strategic development of the company
• Coordinate branches in each state

Achievements:

• Developed new business unit
• Created a 20 per cent increase in customer base
• Drove a 15 per cent increase in profits since starting at the company

Responsibilities:

• Remotely oversee each business unit and report to executive management
• Make recommendations on the financial and strategic direction of the company
• Relief management of branches in other states
• Advise on financial management issues
• Manage and implement changes and updates in ERP software
• Train administration and sales staff
• Consult on human resources/payroll management
• Consult on Industrial Relations and award requirements for all staff.
• Set up new business unit in International Logistics

Achievements:

• Developed new offices in Northern Territory
• Implemented new pay structures
• Met all company financial budget requirements
• Created in-house IT department – saving 20 per cent of costs

Responsibilities:

• Coordinate the creation of a new office in Perth
• Run group training sessions of sales personnel
• Run one-on-one software training
• Report to Ddirectors and senior managers of the national organisation
• Market the program to the industry nationally

Achievements:

• Successfully set up and manage new office
• Had new office running at a profit within 18 months of creation
• Created a 500-strong client base from scratch

Responsibilities:

• Manage daily operations of the branch
• Interact with customers to develop long-term client relationships
• Build and lead a team of 150
• Coordinate departments (import, export, finance and preparation)

Achievements:

• Achieved business development
• Increased branch profits by 10 per cent
• Introduction of training and retention programs – decreased staff turnover by 20 per cent and increased job satisfaction according to results of staff surveys

Skills

References

Available upon request