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General manager resume

This free sample resume for a general manager has an accompanying general manager sample cover letter to help you put together a winning job application.

Katrina Jones

47 Clay Street 
Waverville NSW 2222
Mobile: 0022 444 444
Home: 02 2444 4444


In my 13 years in the industry, I have worked across all facets of transport and logistics, from operations through to board meetings. In 2002, I was awarded the New South Wales Government Transport and Logistics Professional Achiever Award and in 2006 became the New South Wales Business Woman of the Year. I was elected to the board of the Transport and Logistics Council in 2007.


The University of New South Wales
Sydney, NSW AU
Master of Business
Graduated: November 1995
University of Western Sydney
Sydney, NSW AU
Bachelor of Commerce
Graduated: November 1994

Employment History

Mar 07 – Present: General Manager
Dominican Transport
Sydney, NSW AU


  • Oversee each business unit
  • Drive the financial and strategic development of the company
  • Coordinate branches in each state


  • Developed new business unit
  • Created a 20 per cent increase in customer base
  • Drove a 15 per cent increase in profits since starting at the company
Apr 02 – Mar 07: Special Projects Manager
Sydney, NSW AU


  • Remotely oversee each business unit and report to executive management
  • Make recommendations on the financial and strategic direction of the company
  • Relief management of branches in other states
  • Advise on financial management issues
  • Manage and implement changes and updates in ERP software
  • Train administration and sales staff
  • Consult on human resources/payroll management
  • Consult on Industrial Relations and award requirements for all staff.
  • Set up new business unit in International Logistics


  • Developed new offices in Northern Territory
  • Implemented new pay structures
  • Met all company financial budget requirements
  • Created in-house IT department – saving 20 per cent of costs
Jan 00 – Jan 02: Consultant
Sydney, NSW AU


  • Coordinate the creation of a new office in Perth
  • Run group training sessions of sales personnel
  • Run one-on-one software training
  • Report to Ddirectors and senior managers of the national organisation
  • Market the program to the industry nationally


  • Successfully set up and manage new office
  • Had new office running at a profit within 18 months of creation
  • Created a 500-strong client base from scratch
Sep 98 – Jan 00: Branch Manager
Kall Transport and Logistics
Sydney, NSW AU


  • Manage daily operations of the branch
  • Interact with customers to develop long-term client relationships
  • Build and lead a team of 150
  • Coordinate departments (import, export, finance and preparation)


  • Achieved business development
  • Increased branch profits by 10 per cent
  • Introduction of training and retention programs – decreased staff turnover by 20 per cent and increased job satisfaction according to results of staff surveys


Category Name Proficiency Yrs Experience Last Used
Administrative Microsoft Word Advanced 4+ yrs use currently
  Microsoft Excel Advanced 4+ yrs use currently
  Microsoft Access Advanced 4+ yrs  
  Microsoft PowerPoint Intermediate 4+ yrs use currently
  Microsoft Outlook Intermediate 4+ yrs use currently
IT Internet Explorer Advanced 4+ yrs use currently


Available upon request

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