Human resources officer resume

Brianna Jenkins

123 Nicholls Street
Summer Valley VIC 3333

Mobile: 0412 000 000
Home: 03 4412 0000
Email: bjenkins@email.com

Summary

Communication
I have high-level writing skills as seen in the print and online training courseware I have developed, and excellent verbal communication skills, including exceptional performance in public speaking and presentations.

Organisational and time-management skills
At present I am working in my own role as well as covering half the workload of a colleague who is on long-term sickness leave. To manage the additional workload, I have developed a time management plan that details daily, weekly and monthly tasks. This has enabled me to prioritise tasks and has enabled me to meet my performance indicators in my own job and to ensure that the additional tasks are also completed on time.

Staff relations
I am committed to maintaining good employer-employee relations to maximise productivity in the department. I have developed excellent relationships with the 200 staff working in the department and take time to listen to staff enquiries and complaints, identify their needs and work through any issues that might be concerning them. I am keen to ensure that staff welfare is prioritised and in the time I have been with the department, there has been a 40 per cent reduction in personal leave and a dramatic improvement in retention rates.

Training and development
Combining the theory learnt in my Human Resource Management degree and Certificate IV in Assessment and Workplace Training, and the practical strategies and skills learnt on the job, I have developed staff induction and training workshops for small and large groups of staff. The feedback from managers about the workshops has been extremely positive.

Education

Employment History

Responsibilities:

• Assist a six-member consulting team in the administration of the Myers-Briggs Type Indicator to assess employee personality types in relation to job performance
• Produce monthly, quarterly and yearly benefits and payroll totals for the company
• Assist the HR manager with staff inductions for new staff and exit interviews for part-time and temporary employees

Achievements:

• Implemented an assessment of the OHS standards across the organisation that included liaising with managers and staff and developing more efficient and safe work practices
• Initiated the 'Employee of the Month' program in May 2007 which has been an effective staff motivation tool

Responsibilities:

• Assist the HR Manager as requested
• Receive employee requests and refer to the appropriate HR Officer
• Update the OH&S manual under the direction of the HR Manager

Skills

References