IT Analyst resume

Caleb Coonahan

87 Hootenanny St
Brisbane QLD 4000
Mobile: 0411 333 666
Email: calcoon@email.com

Overview

I am a qualified IT analyst with a high level of experience in developing and implementing the IT needs of a business. I am adept at performing support and analysis across a large range of development and project activities, including designing, coding, testing and implementing client/server, web and desktop applications, and performing diagnosis and troubleshooting functions.

I possess strong communication, time management and organisational skills and I thrive in an enthusiastic team environment. I am seeking a role where I can use my skills to help with business growth and development.

Education

Employment History

Office Tech is a leading Australian-based office supplies company.

Responsibilities:

• Head company CRM Solution Implementation Team, built on J2EE.
• Perform support and analysis functions across a range of development and project activities.
• Liaise with users, business and IT functional areas across Office Tech’s regional operations, to understand and document detailed system requirements.
• Assess and provide estimates for development work and project tasks.
• Create, code, test, modify and install programs for a host of applications.
• Undertake complex analysis of systems, including diagnosis and correction of faults, and propose solutions.
• Recognise process improvement opportunities.

Achievements:

• Successful execution of company CRM solution
• Met budgeted cost and efficiency targets
• Awarded ‘Apex’ Award for outstanding development applications

Small Things is a fast-growing WA-based brewery, distributing worldwide.

Responsibilities:

• Involved in all stages of the SDLC to date, from the business case development through to support.
• Created and documented business process flows.
• Expedited pre-implementation workshops to all relevant application stakeholders.
• Cooperated with project managers, particularly in managing deliverables and risk mitigation.
• Liaised with both business and IT functional areas across Small Things Australian and European operations.

Technical Skills

Interests

My interests include hunting, interpretive dance and parkour.

References