Librarian resume

Wihelm Matthew White

56 Yet Street
Orlando NT 0800
M: 0433 444 555
H: 08 1234 5678
E: wilhelm.matthew.white@email.com

Summary

With over seven years experience working in a library I am keen to move into a more customer-focused position as I am passionate about client and community service. I am seeking a part-time role, as part of a dynamic team, that allows me to complete my Bachelors degree and further my library services skills.

Education

Employment History

Responsibilities:

• Managing campus library service points
• Helping customers and students with library services and research
• Returning library resources using the correct procedures and systems
• Answering all customer queries to the highest standard possible
• Documenting and providing feedback on work practices and procedures to ensure the continuous improvement of lending and document services of the library
• Training new staff
• Co-ordinating staff rostering
• Providing team leadership

Achievements:

• Played a key role in developing and managing a campus-based library study group with an emphasis on mentoring, training and performance appraisal

Responsibilities:

• Shelved and organised library materials
• Dealt with reservations/requests
• Complied with procedures, guidelines and policies
• Assisted with the operation and maintenance of public Internet PCs, photocopiers, printers and other IT equipment
• Processed daily mail
• Ordered new books

Qualifications/Certifications

2008 – Cross Cultural Customer Service, TAFE, Orlando, NT
2006 – AMLIB Workshop, TAFE , Orlando, NT

Skills

Hobbies

Film, dance, Ancient Greek mythology, scuba diving, information technology

References