Retail travel consultant resume

Annabel Peters

34 Going Places Lane
Perth WA 6000
Mobile: 0400 000 000
Email: abel@myemailaddress.com.au

Summary

• Certified Travel Consultant (CTC)
• Three years experience in retail travel consulting
• Friendly, outgoing and responsive personality
• Enthusiastic, conscientious and hardworking
• Team player

Education

Employment History

Responsibilities:

• Discuss clients’ requirements and provide advice on worldwide destinations, tours, accommodation and flights
• Plan, prepare and cost itineraries for clients
• Liaise with agents, accommodation owners, airlines and other transport providers
• Issue tickets, accommodation vouchers and all other relevant documentation
• Confirm bookings and notify clients of luggage, insurance, medical, passport, visa and currency requirements
• Process clients’ visa applications
• Train new staff members

Achievements:

• Regularly achieve ‘travel consultant of the month’ award
• Large return client base – many clients ask for me personally for all of their holiday and travel needs
• Manage several successful relationships with agents
• Nominated for ‘Retail Travel Consultant of Western Australia’ award for 2008
• Successfully covered team leader role when team leader was on leave

Responsibilities:

• Serve clients in person, on the telephone and by email
• Discuss clients’ requirements and provide advice on Australian destinations, tours, accommodation and flights
• Develop client itineraries
• Issue documentation

Achievements:

• Became a Certified Travel Consultant (CTC) with the AFTA Australian Travel Professionals Program
• Successfully completed advanced training in Galileo and CrossCheck Travel

References