Certificate IV in Business (Business Operations)

BSB40120

Location

Online

Study Mode

Online

Outcomes

Administration Supervisor, Business Administrator, Contact Centre Team Leader, Customer Service Manager, Customer Support Officer, Executive Assistant, Office Manager, Operations Officer, Program Coordinator, Project Officer

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Qualification

Certificate IV

Awarded By

Global Training Institute (RTO: 31192)

Duration

6-12 months

Start Date

Start Anytime

Payment Option

Payment plan, Upfront payment

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

How Much Will It Cost?

Payment plans are available.

Please enquire for further details.

Payment plan

Flexible payment plans are available for this course, making it easier to invest in your future. Enquire now to find out more!

Course Rundown

The BSB40120 Certificate IV in Business (Business Operations) offered by Global Training Institute is designed to equip individuals with essential skills and knowledge for a successful career in various business environments. This course focuses on practical applications, enabling students to implement customer service strategies, promote products and services, and apply business risk management processes. With a flexible online delivery mode, learners can study at their own pace while balancing work and personal commitments, making it an ideal choice for young professionals, those re-entering the workforce, or individuals looking to update their skills.

Throughout the course, participants will engage with twelve units that cover critical areas such as continuous improvement, effective communication strategies, and the use of digital technologies in the workplace. The program not only prepares students for immediate employment opportunities but also supports their long-term career development by providing a tailored career plan and updated professional profiles. Graduates will gain a nationally recognised qualification, enhancing their employability across diverse sectors including customer service, administration, and marketing. Enquire to learn more.

Eligibility

To be eligible to study this course, applicants must meet the following entry requirements:

Age: 21 Years or over; or
If under 21 (must be over 18), have a Certificate III + 2 years relevant work experience; or
If under 21 (must be over 18), have proof of high level of skills that may lead to an interview for possible enrolment;
Proof of completing Year 12/Senior Certificate; or
Certificate III + 2 years relevant work experience; or
Pass a GTI Language, Literacy and Numeracy test;
Access to the internet and a computer to access materials online;
Motivation and good reason to complete qualification.

FAQS

What You’ll Learn

In the Certificate IV in Business (Business Operations) course, the subjects that may be studied include:

BSBOPS404 – Implement customer service strategies
BSBOPS403 – Apply business risk management processes
BSBSTR402 – Implement continuous improvement
BSBMKG434 – Promote products and services
BSBCRT411 – Apply critical thinking to work practices
BSBTEC404 – Use digital technologies to collaborate in a work environment
BSBTWK401 – Build and maintain business relationships
BSBWHS411 – Implement and monitor WHS policies, procedures and programs
BSBWRT411 – Write complex documents
BSBXCM401 – Apply communication strategies in the workplace
BSBPEF402 – Develop personal work priorities
BSBPEF401 – Manage personal health and wellbeing

Why study with Global Training Institute

Global Training Institute is a prominent Registered Training Organisation (RTO No 31192) that has been empowering individuals for over 19 years through quality training and qualifications. With a focus on Certificate IV, Diploma, and Advanced Diploma level courses, they have successfully guided thousands of students across Australia in achieving their career aspirations. Their commitment to student success is evident in their impressive completion rate and the tailored support they provide to each learner.

At Global Training Institute, the emphasis is on practical, work-based assessments that leverage students’ existing workplace experience. This approach not only enhances learning but also ensures that students can apply their new skills directly in their careers. With a dedicated team of subject matter expert trainers, students receive personalised guidance throughout their studies, making the journey towards qualification both achievable and rewarding.

Whether individuals are looking to advance in their current roles or explore new career opportunities, Global Training Institute offers a supportive environment that prioritises their goals. With flexible online training options, students can embark on their educational journey with confidence, knowing they have the resources and support needed to succeed.

Global Training Institute is a Registered Training Organisation (RTO: 31192)

Student Support

Global Training Institute is dedicated to empowering students on their career journeys through a range of supportive services. With over 19 years of experience as a Registered Training Organisation, they offer tailored training solutions that focus on individual career goals. Students can expect a nurturing environment where their unique experiences and aspirations are valued.

Access to Expert Support

Global Training Institute provides students with access to a variety of expert support services designed to enhance their learning experience and career progression.

Mentors and Trainers: Each student is paired with 1 or 2 subject matter expert trainers who offer personalised guidance throughout the course, ensuring that assessments are aligned with real-world experience.
Course Advisors: Dedicated course advisors are available to help students navigate their educational pathways, providing insights and advice tailored to their career aspirations.
Success Coaches: Success coaches are on hand to motivate and support students, helping them stay on track and achieve their goals with confidence.

Flexible Learning Portals

Global Training Institute understands the importance of flexibility in education, especially for working professionals. Their online learning portals are designed to fit around busy schedules, allowing students to study at their own pace.

Accessible Online Resources: Students can access a wealth of learning materials and resources online, making it easy to study from anywhere.
Work-Based Practical Assessments: Courses are structured to incorporate practical assessments that reflect real workplace scenarios, ensuring that students gain relevant skills and knowledge.
Consistent Study Commitment: With a recommended study commitment of just 5-8 hours a week, students can balance their education with work and personal life effectively.

Where Will It Lead Me?

Upon successful completion of this course you will receive a BSB40120 Certificate IV in Business (Business Operations) from Global Training Institute.

This course is designed to enhance your career prospects by equipping you with essential skills in business operations and customer service. Graduates will be well-prepared to pursue roles in various industries, including administration, marketing, and customer service, making them more competitive in the job market. Additionally, the course provides a structured career plan to guide your professional development over the next 2-5 years.

Furthermore, upon completion, you will be eligible for membership in professional associations such as the Australian Institute of Office Professionals, which can further enhance your credibility and networking opportunities in the business field. With an updated resume and LinkedIn profile, you will be ready to showcase your new qualifications to potential employers.

Project Officer

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