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Diploma of Community Services

CHC52021

SSC Logo

Location

NSW

Study Mode

Blended

Outcomes

Community Services Case Manager, Community Services Worker, Support Worker, Welfare Worker

View All

Qualification

Diploma

Awarded By

South Sydney College (RTO: 45279)

Duration

104 weeks (8 Terms)

Start Date

New Intakes Every Month

Payment Option

Fee For Service, Upfront payment
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This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

How Much Will It Cost?

Payment plan options are available.

Please enquire for further details.

 

*This course is not eligible for government funding or VET student loans.

Course Rundown

The Diploma of Community Services (CHC52021) offered by South Sydney College is designed for people who want to build a meaningful career supporting individuals, families, and communities. This nationally recognised qualification focuses on developing practical skills to deliver, manage, and coordinate person-centred services that promote wellbeing, safety, and social inclusion.

Throughout the course, students learn how to support people experiencing complex needs, including crisis situations, domestic and family violence, mental health challenges, and social disadvantage. Key areas of learning include case management, program development, legal and ethical compliance, cultural safety, and working effectively with diverse communities. Students also complete a mandatory minimum of 200 hours of supervised work placement, gaining real-world experience in community services settings.

With a strong focus on practical application and professional practice, this qualification supports entry into community services roles such as community services worker, case worker, family support worker, or program coordinator. It also provides pathways to further study in community or social services management, subject to entry requirements. Enquire to learn more.

Eligibility

To enrol, applicants must:

  • Be at least 16 years of age
  • Have completed studies equivalent to Australian Year 12 or demonstrate relevant vocational or life experience
  • Have sound language, literacy, and numeracy skills suitable for diploma-level study
  • Have basic computer skills

South Sydney College (SSC) may require you to complete a Language, Literacy, Numeracy and Digital (LLND) skills evaluation. This helps SSC understand your learning needs and ensure you receive the right support to succeed in your course.

Eligibility
This course is available to domestic students only.

Resources Required
Students must provide or have access to:

  • A laptop or computer with Microsoft Office (or equivalent) and internet access
  • Ability to travel to placement locations
  • Any placement-specific requirements (e.g. police checks, immunisations), at the student’s own cost

All learning materials, simulated environments, and resources are provided by South Sydney College.

FAQS

In this Diploma of Community Services course, the subjects students may study include:

  • CHCCCS004 – Assess co-existing needs
  • CHCCCS007 – Develop and implement service programs
  • CHCCCS019 – Recognise and respond to crisis situations
  • CHCCSM013 – Facilitate and review case management
  • CHCDEV005 – Analyse impacts of sociological factors on clients in community work and services
  • CHCDFV001 – Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 – Work with diverse people
  • CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCLEG003 – Manage legal and ethical compliance
  • CHCMGT005 – Facilitate workplace debriefing and support processes
  • CHCPRP003 – Reflect on and improve own professional practice
  • HLTWHS003 – Maintain work health and safety
  • CHCCSL001 – Establish and confirm the counselling relationship
  • CHCCSL003 – Facilitate the counselling relationship and process
  • BSBPEF401 – Manage personal health and wellbeing
  • CHCDIV003 – Manage and promote diversity
  • CHCCOM003 – Develop workplace communication strategies
  • CHCCCS009 – Facilitate responsible behaviour
  • CHCDEV004 – Confirm development status
  • CHCDIS017 – Facilitate community participation and social inclusion

South Sydney College (SSC) (RTO 45279 | CRICOS 03648B) offers nationally recognised training in fields such as IT, Business, Leadership, Automotive, Community Services, Aged Care, and Early Childhood Education. With qualifications aligned to industry needs, SSC helps students gain the confidence and skills needed to succeed in today’s job market.

Since 2016, SSC has supported learners through flexible study options, expert trainers, and a practical approach to education. Whether studying online or on campus, students become part of a supportive and diverse learning environment built around real career outcomes.

Student Support

South Sydney College - Student Support Services

Empowering Students at South Sydney College

At South Sydney College, students are at the heart of everything they do. The college offers a range of support services designed to ensure that every student has the tools and guidance needed to succeed in their educational journey and future careers. With a focus on practical skills and real-world applications, South Sydney College is committed to helping students thrive.

Access to Mentors and Coaches

Students at South Sydney College benefit from access to experienced mentors, course advisors, and success coaches who provide personalised guidance throughout their studies. This support helps students navigate their academic paths and make informed decisions about their careers.

Dynamic Learning Portals

The college features modern learning portals that offer a wealth of resources, including course materials, interactive modules, and forums for collaboration. These platforms are designed to enhance the learning experience and provide students with the flexibility to study at their own pace.

Hands-On Learning Environment

South Sydney College prides itself on its state-of-the-art facilities, which include dedicated labs and workshops. This hands-on approach allows students to apply their knowledge in practical settings, preparing them for the demands of the workforce.

Key Features of Student Support:

  • Personalised Mentorship: One-on-one support from industry professionals.
  • Comprehensive Learning Resources: Access to a variety of online materials and tools.
  • Practical Experience: Opportunities to engage in real-world projects and simulations.
  • Career Guidance: Assistance with job placements and career planning.

With these exceptional resources, South Sydney College is dedicated to fostering a supportive and enriching environment for all students, ensuring they are well-equipped to embark on successful careers.

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