ITIL® v4 Foundation

Location

Online

Study Mode

Online

Outcomes

View All

Qualification

Short Courses

Awarded By

Learning People

Duration

12 guided learning hours

Start Date

Start Anytime

Payment Option

Payment plan, Upfront payment

How Much Will It Cost?

Please enquire for further details.

Payment plan

Flexible payment plans are available for this course, making it easier to invest in your future. Enquire now to find out more!

Course Rundown

The ITIL® v4 Foundation course, offered by Learning People, is designed for individuals eager to enhance their understanding of IT service management within a business context. This entry-level course introduces participants to the ITIL® framework, equipping them with essential skills to optimise IT processes and improve service delivery. By exploring key concepts such as the service value system, continual improvement, and various ITIL® practices, learners will gain a solid foundation that is recognised globally, paving the way for a successful career in IT.

Throughout the course, students will engage with a variety of topics, including change control, incident management, and service level management, all aimed at fostering a comprehensive understanding of IT service management best practices. The course culminates in a 60-minute online exam, allowing participants to demonstrate their knowledge and earn a digital certification upon successful completion. With flexible, self-paced training and access to expert support, learners can tailor their educational journey to fit their individual schedules and career aspirations.

By becoming ITIL® v4 certified, individuals not only enhance their professional credentials but also improve their ability to deliver high-quality IT services, ultimately leading to increased customer satisfaction and resource optimisation. Enquire to learn more.

Eligibility

There are no formal prerequisites for this course.

FAQS

What You’ll Learn

In this ITIL® v4 Foundation course, the subjects you may study include:

Introduction and overview
Service value system
Introduction to practices
Continual improvement
Change control
Incident management
Service request management
Service desk
Service level management
Purpose of 11 practices and some definitions
Introduction to seven key practices in detail
Four dimensions of service management
Key concepts of service management

Why study with Learning People

Learning People is an international training provider operating across Australia, New Zealand, and the UK specialising in flexible, career-focused online courses in tech, cyber security, IT, data, cloud, software development, and project management. They offer industry-recognised certifications, award-winning StudentCare^TM, and expert career advice services designed to help people upskill, change careers, and progress into in-demand roles.

Having already supported over 50,000 students worldwide, Learning People emphasises practical training that teaches the skills employers are actually looking for, leading to strong student outcomes and high employment rates. They offer premium support to learners from enrolment through to job readiness, employment, and long-term career growth.

Student Support

Learning People: Empowering Your Career Journey

Learning People is dedicated to helping students unlock their potential and achieve their career aspirations in the tech and project management sectors. With over 15 years of experience, they have successfully guided more than 40,000 students towards fulfilling careers, boasting a remarkable 97% employment success rate.

Comprehensive Support Services

Learning People offers a range of support services designed to ensure students have the resources they need to succeed:

Access to Mentors: Students can connect with industry professionals who provide guidance, share insights, and help navigate career paths.
Course Advisors: Dedicated advisors assist students in selecting the right courses tailored to their career goals and interests.
Success Coaches: These coaches offer personalised support throughout the learning journey, helping students stay motivated and on track.
Learning Portals: Students gain access to a wealth of online resources, including over 50,000 learning assets, to enhance their learning experience.

Flexible Learning Options

With flexible online learning pathways, Learning People caters to all skill levels, ensuring that students can learn at their own pace while balancing other commitments. This approach empowers students to gain in-demand skills in areas such as IT, Cyber Security, Data Analytics, and Project Management.

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