Certificate IV in Leadership and Management

  • Qualification:

    Certificate IV

  • Study mode:


  • Payment options:

    Payment planUpfront payment

  • Duration:

    12 months

  • Start date:

    Anytime - start today!

  • Awarded by:

    Upskilled (RTO 40374)

  • Career Outcomes:

    General Manager | Management Consultant | Office Administrator | Team Leader | Coordinator | View All

This course meets the Nationally Recognised Training standards. It is listed on the Australian government’s National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that’s recognised throughout Australia, and lets employers know that you have the right skills for the job.

Course Rundown

Studying this Certificate IV in Leadership & Management (BSB42015) course offered online by Upskilled, you will gain the critical skills to pursue a career as a frontline manager. This course is ideal as first qualification for anyone wishing to become a future team leader, supervisor or manager.

It is especially relevant to those coming from a trade background being promoted into a supervisory role, or established managers who wish to segue into a Diploma of Management in future. Upon completion of this management course, you will have the foundational skills and knowledge to oversee company production, supervise staff and control costs for any business.


There are no formal prerequisites for this course.

What You’ll Learn

In this management course, the units of competency you will study include:

  • BSBLDR402 – Lead effective workplace relationships
  • BSBLDR401 – Communicate effectively as a workplace leader
  • BSBMGT402 – Implement operational plan
  • BSBLDR403 – Lead team effectiveness
  • BSBCUS402 – Address customer needs
  • BSBMGT403 – Implement continuous improvement
  • BSBRSK401 – Identify risk and apply risk management processes
  • BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWOR404 – Develop work priorities
  • BSBMGT401 – Show leadership in the workplace
  • BSBMGT405 – Provide personal leadership
  • BSBCUS401 – Coordinate implementation of customer service strategies

Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.

Why study with Upskilled?

Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and accredited courses at a certificate and diploma level. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes.

Upskilled understand the impacts of the digital age and are committed to delivering a premier online training experience that will revolutionise the way you learn. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!

Student Support

As a student of Upskilled, you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.

Upskilled recognise that learning is an interaction. For that reason, they've put in place the right tools that deliver effective skills learning and are interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.

Where Will It Lead Me?

Upon completion of this business course, you will receive a nationally recognised, accredited Certificate IV in Leadership & Management (BSB42015) from Upskilled.

You will have the skills and training to work in any industry, from sales and retail to trade, manufacturing and logistics. This training in leadership and management will enable you to work in a range of supervisory roles and environments, and will prove invaluable as you progress in your managerial career.

Curious about where a career in management could take you? Potential job outcomes may include:

How Much Will It Cost?

Finance options

Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1 – Save 15% when you pay upfront 
Total course cost: $3,780 (down from $4,450)

Option 2 – 24-month interest-free payment plan.
No deposit, no interest to pay for 24 months. Get started for just $43 a week!