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How to Become A Clerk

What you need to know to become a Clerk
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What is a Clerk

A career as a Clerk offers a dynamic and engaging opportunity for individuals looking to enter the administrative field. Clerks play a vital role in various industries, including public administration, healthcare, and education, where they support the smooth operation of daily activities. Their work is essential in ensuring that information is accurately recorded, organised, and accessible, making them key players in any organisation.

The responsibilities of a Clerk are diverse and can vary depending on the specific workplace. Common tasks include recording and filing information, sorting and distributing mail, and preparing routine reports. Clerks often handle data entry, transcribing information onto computers, and proofreading documents to ensure accuracy. They may also assist customers by providing information about services, showcasing their ability to communicate effectively and support client needs.

In addition to these tasks, Clerks may take on receptionist duties, managing phone calls and greeting visitors. This aspect of the role allows them to develop strong interpersonal skills and create a welcoming environment for clients and colleagues alike. The position is well-suited for those who enjoy multitasking and thrive in a structured environment, as it often involves juggling various responsibilities throughout the day.

Overall, a career as a Clerk is not only rewarding but also offers a solid foundation for future career advancement. With opportunities for professional development and the chance to work in a variety of sectors, Clerks can build valuable skills that will serve them well in their careers. This role is perfect for those who are detail-oriented, organised, and eager to contribute to the success of their team.

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Career Outlook for Clerk

A career as a Clerk offers a dynamic entry point into the workforce, particularly appealing to young adults seeking stability and growth. The median age of Clerks is around 42 years, indicating a mature workforce that values experience and reliability. Clerks typically work around 40 hours per week, with a significant portion of the workforce engaged in full-time roles. Employment types vary, with opportunities available in both permanent and casual positions, catering to diverse lifestyle needs.

Currently, there are approximately 297,000 Clerks employed across Australia, with a notable 84% of these positions held by women. Despite a slight decline in annual employment growth, the demand for Clerks remains steady, particularly in sectors such as public administration, healthcare, and education. The unemployment rate for this occupation is relatively low, reflecting the essential nature of clerical work in various industries. Looking ahead, the job market for Clerks is expected to evolve, with opportunities for growth as businesses continue to rely on administrative support to enhance efficiency and customer service.

On this Article

Introduction

Average Salaries

Resources

Steps to Become a Clerk

Step 1

Before embarking on a career as a Clerk, it is essential to understand the various responsibilities associated with this role. Clerks perform a range of clerical and administrative tasks, including recording, preparing, sorting, classifying, and filing information. They may also handle mail, photocopy documents, prepare routine reports, and provide customer service. This foundational knowledge will help individuals appreciate the skills and attributes required for success in this career.

Step 2

While formal education is not always a strict requirement for becoming a Clerk, completing secondary education (Year 12) is highly beneficial. Many employers prefer candidates with at least a Certificate III or IV in Business Administration or a related field. These qualifications provide essential skills in office procedures, communication, and information management, which are crucial for a successful career as a Clerk.

Step 3

Clerks need a diverse skill set to excel in their roles. Key skills include strong organisational abilities, attention to detail, effective communication, and proficiency in computer applications. Familiarity with office software such as Microsoft Office Suite and data entry systems is also advantageous. Engaging in volunteer work or internships can provide practical experience and help develop these skills in a real-world setting.

Step 4

Entering the workforce through entry-level positions can provide valuable experience. Many Clerks start in administrative roles or as receptionists, which allows them to learn the ins and outs of office operations. Gaining experience in customer service can also enhance interpersonal skills, making candidates more attractive to potential employers. Networking and seeking mentorship from experienced professionals can further aid in career advancement.

Step 5

Once equipped with the necessary education and skills, individuals can begin applying for Clerk positions. Crafting a well-structured resume that highlights relevant experience and skills is crucial. Tailoring cover letters to specific job descriptions can also make a positive impression on hiring managers. Job search platforms and recruitment agencies can be excellent resources for finding available Clerk positions across various industries.

Step 6

To stay competitive in the job market, Clerks should consider ongoing professional development. This can include enrolling in additional courses, attending workshops, or obtaining certifications in specialised areas such as data management or customer service. Continuous learning not only enhances skills but also demonstrates a commitment to personal and professional growth, which can lead to career advancement opportunities.

Step 7

As Clerks gain experience and develop their skills, they may find opportunities for advancement within their organisations. Positions such as Senior Clerk, Administrative Officer, or Office Manager may become available. Pursuing leadership roles often requires strong organisational and communication skills, as well as the ability to manage teams effectively. Setting career goals and seeking feedback from supervisors can help Clerks navigate their career paths successfully.

In summary, a career as a Clerk offers a rewarding opportunity to engage in diverse administrative tasks while contributing to the smooth operation of various organisations. With the right education, skills, and experience, individuals can thrive in this essential role and enjoy a fulfilling career journey.

What does a Clerk do?

A Clerk plays a vital role in the smooth operation of various organisations, engaging in a variety of clerical and administrative tasks each day. Their responsibilities typically include recording, sorting, and filing information, as well as managing incoming and outgoing mail. They often handle photocopying and faxing documents, prepare routine reports, and transcribe information onto computers, ensuring accuracy through proofreading and corrections. Clerks may also assist customers by providing information about services and may take on receptionist duties, such as answering phone calls and relaying messages. This dynamic position is essential for maintaining efficient office workflows and supporting team members across different departments.

Tasks

Clerks play a vital role in the smooth operation of various organisations, handling a range of administrative and clerical tasks that keep the wheels turning. With a focus on organisation and communication, clerks are essential in managing information, supporting teams, and ensuring that daily operations run efficiently. This career path offers a dynamic environment where attention to detail and multitasking skills are key to success.

  • Recording, preparing, sorting, classifying and filing information – Ensuring that all documents and data are accurately maintained and easily accessible.
  • Sorting, opening and sending mail – Managing incoming and outgoing correspondence to facilitate communication.
  • Photocopying and faxing documents – Producing copies of important documents and sending them as needed.
  • Preparing reports of a routine nature – Compiling and presenting data in a clear and concise format for review.
  • Recording issue of equipment to staff – Keeping track of company resources and ensuring proper distribution.
  • Receiving letters and telephone messages – Acting as a point of contact for communication and relaying messages to the appropriate parties.
  • Transcribing information onto computers, and proofreading and correcting copy – Inputting data accurately and ensuring that all written materials are error-free.
  • Providing customers with information about services – Assisting clients with inquiries and directing them to the appropriate resources.
  • Performing receptionist duties – Greeting visitors and managing front desk operations to create a welcoming environment.

Skills for Success

A career as a Clerk requires a diverse set of skills that are essential for performing various clerical and administrative tasks efficiently. Strong organisational skills are crucial, as Clerks are responsible for recording, preparing, sorting, and filing information accurately. Attention to detail is equally important, ensuring that documents are proofread and corrected before submission. Additionally, Clerks must possess effective communication skills to interact with customers and colleagues, as well as the ability to manage time effectively to meet deadlines.

Proficiency in computer applications is also a key requirement, as Clerks often transcribe information onto computers and prepare routine reports. Familiarity with office equipment, such as photocopiers and fax machines, is beneficial. Furthermore, Clerks should be adaptable and able to work in various industries, including public administration, healthcare, and education. With these skills, individuals can confidently embark on a rewarding career as a Clerk, contributing to the smooth operation of their workplace.

Skills & Attributes

  • Strong organisational skills
  • Attention to detail
  • Effective communication skills
  • Proficiency in computer applications and data entry
  • Ability to manage time efficiently
  • Customer service orientation
  • Basic mathematical skills
  • Problem-solving abilities
  • Ability to work independently and as part of a team
  • Adaptability to changing tasks and environments
  • Filing and record-keeping skills
  • Confidentiality and integrity in handling sensitive information

Average Salaries

The average annual salary for a Clerk in Australia is around $60,000 but this varies based on qualifications and experience, so this number is only an estimation of current data.

max $79 K

av $60 K