Administration assistant sample resume

This free sample resume for an administration assistant has an accompanying sample administration assistant cover letter and sample administration assistant job advertisement to help you put together a winning job application.


Penny Chapman

48 Morning St
Reading NSW 2011
T: (02) 9999 0000
M: 0400 000 000
E: [email protected]

Professional Profile

I am an experienced and professional Administration Assistant with exceptional communication skills and impeccable presentation. A diligent and motivated worker with strong organisational skills and attention to detail, I seek a flexible role with a dynamic organisation while I complete my university studies.


Bachelor of Communication
Griffith University/OUA
To be completed : 2013


Certificate III in Business Administration
Seek Learning
Graduated: 2010


High School Certificate
Ashton Heights, NSW
Ashton Heights High School
Graduated: 2008

Employment History

January 2010 – Present
Administration and Sales Assistant, Angst & Robins
Sydney, NSW


  • Assist with administration: prepare purchase orders and invoices, update database, communicate with suppliers and publishers, assist store manager
  • Conduct inventory, place orders and shelve books
  • Perform general administrative tasks
  • Answer customer queries by telephone, email or in person
  • Serve customers and process sales


  • Helped create an improved cataloguing system for the book database
  • Removed redundancies in the store’s customer email database
November 2007 – December 2009
Receptionist, Bob’s Realty
Ashton Heights, NSW


  • Greeted clients and walk-ins in a professional manner
  • Answered the telephone and addressed customer queries
  • Redirected queries to the appropriate staff member
  • Updated property database and kept listings and showings up-to-date
  • Organised meetings, prepared meeting rooms and arranged catering
  • Responded to email enquiries
  • Maintained office equipment and supplies


  • Developed strong customer service skills
  • Maintained professional demeanour at all times

Technical Skills

  • Microsoft Office – Word, Excel, Outlook, PowerPoint
  • Typing speed: 60 wpm, 97% accuracy


Donna Duggan
Store Manager
Angst & Robins
T: (02) 9000 0000
E: [email protected]
Tina Constantin
Office Manager
Bob’s Realty
(02) 9999 [email protected]
E: [email protected]
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