Government records manager sample resume

Philippa Page

72 Manilla Cr
Paperbark NSW 2746
T: (02) 8888 0000
M: 0400 888 000
E: p.page@email.com

Professional Profile

Highly motivated and organised records management professional, with a passion for helping organisations to manage their information in a systematic and easily accessible way that meets regulatory compliance obligations and improves efficiency.

Experienced in both traditional and digital records management, I seek a role within a government department where I can continue to provide effective records management solutions.

Education

Employment History

Responsibilities:

• Maintain, manage and improve the electronic document and records management system
• Ensure compliance with relevant regulations, legislation and FOI, especially in regards to records management, mail handling and disposal procedures
• Identify, analyse and deliver enhancements to records management systems and software
• Perform team training and development for records officers
• Be the chief point of contact for information/records enquiries from the public, internal staff or other government organisations
• Ensure swift and accurate information/records retrieval and delivery

Achievements:

• Oversaw the digital transition of DMS to SSD, resulting in faster, more efficient access to and recording of public information
• Successfully crafted and delivered a training program for records personnel, resulting in more efficient information retrieval and dissemination

Responsibilities:

• Provided customer and records services support to Council in a timely and accurate manner
• Promoted accurate record-keeping practices throughout Council
• Provided administrative support to the Records Management section
• Documented daily incoming and outgoing communications as an electronic record
• Assisted with the implementation and management of Council’s new records management software

Achievements:

• Initiated a comprehensive ‘Best Practice in Information Management’ campaign directed at all staff members, resulting in improved RM status and associated accountability and transparency

Skills and Training

• SSD management
• Microsoft Office – Excel, Word, Outlook, PowerPoint

Other Memberships

• Member, Records Management Association of Australasia (RMAA)

Referees