Systems analyst sample resume

• Programming: SQL Plus (Oracle 9i), MySQL
• Systems: Windows (95, 98, XP, NT, 2000, 2003, 2008, 2012, Vista 7), DOS, VMware and vSphere
• Applications: Unix, FTP, CCNA, Systems Centre Experience, Forefront Product Set – Proxy, Mail Gateway and Desktop, Windows DHCP, DNS, AD User Management, Sites and Services
• Certifications: CISCO Certified Network Associate (CCNA), experience managing MS (2008 R2 & 2003R2)
• Languages: VB6/VB.Net, XML, Java, HTML, PHP, JavaScript, ASP.Net, PowerBuilder 9/10

Employment History

Responsibilities:

• Identify client needs and develop customised solutions; this involves understanding primary objectives and implementing solutions to established budgets
• Research potential new clients and pitch individual account management solutions for a range of financial advisory and private investment businesses
• Provide remote support and on-site technical training for bespoke database clients
• Responsible for troubleshooting and diagnosing hardware and software faults across Windows and Linux systems
• Demonstrate strong interpersonal skills, including the ability to liaise effectively with fellow team members to anticipate technical limitations and glitches and effect smooth system deployments
• Provide written reports and give product presentations to clients to explain system solutions and potential business impacts

Achievements:

• Developed confidence and sensitivity in working closely with clients to clearly define operational needs and potential solutions
• Successfully researched and brought in 10 new clients, providing them with bespoke client management systems to provide individual reporting across investment portfolios
• Developed over 30 bespoke systems with solutions provided on time and on budget

Responsibilities:

• Oversaw all aspects of the domain in a Windows Server 2008 R2 environment
• Managed internal data, including identifying risks to data integrity, disaster recovery and restoration
• Deployed and configured VMware and vSphere infrastructure
• Managed the corporate website platform (including CentOS Linux System, Apache Server, FTP Server, MySQL system, Interchange Application Server, WordPress system)
• Created a user manual for all staff and reported on systems and processes for senior management
• Provided high levels of technical support for internal staff and contractors

Achievements:

• Improved email systems across the organisation leading to better security and data storage
• Created infrastructure to support the operations of the financial services division and improved auditing processes
• Doubled the speed of the company website and set up an online payment gateway to work with our internal job-tracking system

Referees