Tour guide sample resume

Jordan Nugent

12 General Avenue
Townsville, QLD
M: 0400 000 000
E: jordan.nugent@email.com

Professional Overview

I am a tourism graduate with a great sense of adventure and passion for local tourism and the environment. An internship with Tourism Australia while studying solidified my desire to promote the rich history and unique landscape of our country in an environmentally sustainable way.

Education

Employment History

Responsibilities:

• Manage individual and group bookings
• Maintain and clean tour vehicles
• Provide food and beverage to guests while on tour
• Encourage and instruct tour members to participate in a high ropes course
• Speak engagingly and comprehensively about tour locations
• Anticipate the needs and desires of tour patrons

Achievements:

• Consistently receive positive feedback from tour patrons through the company website
• Successfully avoided potential conflict between clients through team building and conflict management strategies
• Developed a more effective method of booking tour groups using existing computer software

Responsibilities:

• Collated and analysed tourism campaign data
• Participated in office brainstorms
• Prepared mail-outs for advertising collateral

Achievements:

• Streamlined data entry and reporting using Excel
• Received praise from the Marketing Director for efficiency and enthusiasm

Technical Skills

• Advanced skills using Microsoft Office
• Current Senior First Aid and Wilderness and Remote Area First Aid certificates
• Responsible Service of Alcohol
• Intermediate map and bushcraft skills
• LR Driver’s Licence

Referees