The Certificate IV in Health Administration (HLT47321) from College for Adult Learning will give you key administrative and medical terminology skills required to move into more senior administrative or leadership roles within a medical practice. You’ll develop skills in implementing customer service strategies, work health safety and legal requirements along with customer service strategies to provide high-quality care for a variety of customer needs.
You’ll learn how to:
- Strengthen ability to understand medical documents and terminology and meet work health safety and legal requirements
- Communicate and work in health or community services
- Implement customer service strategies to meet customer needs and maintain a high level of service.