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Think Gen Y is the most difficult generation to work with? Not so, according to a recent survey on cross-generational workplace relationships by Leadership Management Australasia (LMA).
Jun 17,2025
Think Gen Z or Millennials are the hardest generations to manage at work? Not so fast. A closer look at cross-generational dynamics in today’s workplace reveals that perceptions of different age groups are far more nuanced—and sometimes surprising.
In fact, it’s Baby Boomers—those born between 1946 and 1964—who continue to face the most challenges in workplace popularity. While each generation brings valuable strengths, new research and workplace trends show that collaboration across age groups is still a work in progress.
Although earlier studies like those from Leadership Management Australasia (LMA) once painted Baby Boomers as the generation others least prefer to work with, more recent workplace insights show these trends are evolving—but some friction remains.
In a time where flexible work, digital transformation, and inclusive leadership are reshaping office culture, generational collaboration remains critical. According to the Australian Human Rights Commission, age discrimination still affects older workers, particularly around assumptions of resistance to change or tech ineptitude. But is that fair—or accurate?
In workplaces across Australia, common generational stereotypes persist:
While these stereotypes may have some basis in observation, they don’t tell the full story. Many Boomers are highly capable leaders, drawing on decades of experience and emotional intelligence. However, if they’re perceived as inflexible or reluctant to adopt new ways of working—especially in tech-heavy environments—it can create friction with younger colleagues.
As of 2025, many Baby Boomers continue to occupy senior leadership roles across both corporate and public sectors in Australia. Their influence on organisational culture is still significant. But if they don’t adjust to emerging workplace norms, including inclusive communication styles and digital proficiency, they risk losing engagement with multigenerational teams.
According to research by the Australian Institute of Management, the most effective leaders in today’s environment are those who demonstrate empathy, coach-like communication, and openness to learning—traits that transcend age.
Luckily, workplace harmony isn’t out of reach. Most Australians agree that with the right strategies, cross-generational working relationships can thrive. Here’s what helps:
All generations benefit from clear, open, and respectful dialogue. Whether it’s a Gen Z employee offering feedback or a Boomer leading a team meeting, creating space for different perspectives encourages mutual understanding.
Mutual respect is key. Gen X and Boomers often value structure and planning, while Gen Y and Z may emphasise flexibility and collaboration. Recognising and respecting these differences—without judgement—fosters trust.
Technological change affects everyone. Offering accessible digital training helps all generations stay current. Browse short IT and tech courses to build confidence in digital skills at any stage of your career.
Reverse mentoring—where younger employees mentor senior staff on tech and modern practices—can be a powerful way to bridge the gap. Likewise, Boomers can share strategic thinking and industry insights through traditional mentoring.
Structured collaboration—such as mixed-age project teams—helps break down stereotypes and builds empathy. Gen Z may want more frequent check-ins, while Boomers may prefer autonomy. Finding the middle ground is essential.
The future of work is multigenerational. That means fostering a culture where people of all ages feel valued, heard, and supported. As workplaces become more inclusive and dynamic, each generation—including Baby Boomers—has an important role to play.
Whether you’re a team leader, recent graduate or career changer, understanding how to navigate cross-generational dynamics will help you build stronger working relationships and boost your professional success.
Ready to improve your leadership and communication skills? Explore leadership courses that can help you thrive in today’s diverse workplaces.
Josie Chun shares engaging articles on career choices, workplace skills, and educational trends at Career FAQs.