Glenn Taylor – General Manager, Major Operator and Driver Training Services

 

“We skill people for the future by training them to move the world, move the earth, and move equipment from point A to point B.”

If you’re looking to launch a hands-on career in transport, logistics, or civil construction, Glenn Taylor is someone you want to know. As General Manager of Major Training Group—one of Queensland’s largest Registered Training Organisations (RTOs)—Glenn leads a team that equips students with the practical skills and nationally recognised qualifications needed to succeed in Australia’s fast-moving heavy industries.

We spoke to Glenn about what makes Major different, what the industry demands right now, and how anyone—from school leavers to career changers—can get started in transport and logistics.

What Does Major Training Group Do?

“Major is a Queensland-based RTO that delivers nationally accredited training across a broad range of industries,” explains Glenn. “We focus on transport, logistics, civil construction, warehousing, and mining. Whether someone needs a truck licence, forklift ticket, or an excavator qualification—we’ve got it covered.”

Major offers everything from medium rigid (MR) and heavy rigid (HR) truck licences to heavy combination (HC) vehicle training, bus and coach operations, and load-shifting qualifications for machinery like bulldozers, forklifts, backhoes, and more.

What Makes Major Different?

“We don’t use simulators—we train people on real machines, in real environments,” says Glenn. “That’s a major point of difference.”

Major is also known for working closely with employment services through government-funded programs like JobTrainer and Skills Checkpoint, helping jobseekers, mature workers, and school leavers gain job-ready credentials quickly.

“Our productivity placement programs are built to lead directly into employment. We don’t just teach—we train with the end goal of employability,” Glenn adds.

Glenn’s Role as General Manager

Since joining Major in 2007, Glenn has helped transform the business from a small operation with five staff into one of the state’s most respected industry-focused training providers.

“I corporatised the business by creating a clear management structure—managing director, general manager, and nine line managers across key divisions,” Glenn explains. “Now we operate like a large-scale organisation, but still with a focus on individual learning outcomes.”

What’s the Current State of the Transport Industry?

“The industry is evolving fast,” Glenn says. “Driver fatigue management, safety, and compliance are bigger than ever. New laws mean transport companies are under more pressure to manage risk.”

Glenn highlights the impact of compliance on driving hours—where completing formal fatigue management training allows drivers to extend their working limits, making a measurable difference to freight delivery times and company revenue.

“Some sectors are doing it tough, but others—like food logistics, essential services, and infrastructure—remain strong. And they still need skilled workers,” he notes.

What Qualifications Do You Need to Get Started?

“It depends on your goals,” says Glenn. “For road transport, you’ll start with an MR or HR truck licence. After 12 months, you can upgrade to HC or MC licences. For machinery, you can earn tickets for excavators, rollers, forklifts and more.”

Major also offers quick pathways into qualifications like Certificate II and III in Transport and Logistics, Warehousing Operations, and Civil Construction.

“Many people come to us with years of experience but no formal qualification. We help them get certified fast so they can progress or change careers.”

Why Choose an RTO Over TAFE or University?

“Our courses are fast and industry-driven,” Glenn explains. “A Certificate II or III with a licence or ticket can be completed in as little as two to three weeks if you study full-time.”

“For machine-specific tickets like backhoe or excavator, training takes five days—two days of theory and three days of hands-on practical training. And if you already have experience, we can get you through even faster with Recognition of Prior Learning (RPL).”

Who Are the Students?

“We train everyone from 18-year-old school leavers to 60-year-old career changers,” Glenn says. “Some people are coming out of redundancy, others want to start a landscaping business or become their own boss.”

Major also sees a growing number of women entering the industry and receiving strong support from employers who are diversifying their workforce.

Industry Partnerships and Employment Outcomes

“We work with Queensland Transport, the Queensland Bus Industry Council (QBIC), and various logistics providers,” Glenn says. “Employers come to us looking for job-ready candidates, and we help connect them.”

Major is seen as a trusted recruitment resource, offering pre-screened, ticketed candidates ready to start work in sectors like civil infrastructure, freight transport, and warehouse operations.

Advice for Jobseekers Considering Transport and Logistics

“If you want a future-proof career, we’ll help you get the qualifications to move the world—literally,” says Glenn. “It’s not about where you’ve come from—it’s about what you’re ready to do next.”