Retail Courses
(3 courses)
Start your career in customer service and marketing with sought-after industry skills gained in this online Certificate III in Customer Engagement (BSB30215) from MCI Institute.
View course informationHarness you passion for customer service and push your career further with this online Certificate IV in Customer Engagement (BSB40315) from MCI Institute.
View course informationOffered by MCI Institute, Certificate III in Retail (SIR30216) course equips you with the full spectrum of skills required to work in a range of retail environments
View course informationDisplaying 3 of 3 courses
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About Retail
Retail courses cover a variety of subjects, in order to give you the skills and knowledge needed to pursue a career in retail. Potential subjects these courses may look at include: customer service, occupational health and safety, point-of-sale handling procedures, retail technology, store safety, selling and merchandising products, managing budgets, controlling inventory, and much more!
Career Outcomes
- Telemarketer
- Information Services Officer
- Customer Service Officer
- Senior Customer Service Representative
- Client Contact Officer
- Contact Centre Team Leader
- Quality Assurance Coordinator
- Customer Contact Coach
- Complex Enquiry Customer Contact Operator
- Team Leader
- Sales Assistant
- Cashier
- Retail Sales Supervisor
- Retail Salesperson
- Customer Service Assistant
- View All
Resume & Cover Letter
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