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Retail Courses

(3 courses)

Start your career in customer service and marketing with sought-after industry skills gained in this online Certificate III in Customer Engagement (BSB30215) from MCI Institute.

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Harness you passion for customer service and push your career further with this online Certificate IV in Customer Engagement (BSB40315) from MCI Institute.

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Grow your skillset and take your next career step with this exciting online Certificate IV in Retail Management (SIR40316) course.

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About Retail

Are you currently working in retail and want to advance your career? Or perhaps you are looking to move into a retail management role? These retail courses may fit your study needs.

Retail courses cover a variety of subjects, in order to give you the skills and knowledge needed to pursue a career in retail. Potential subjects these courses may look at include: customer service, occupational health and safety, point-of-sale handling procedures, retail technology, store safety, selling and merchandising products, managing budgets, controlling inventory, and much more!

Resume & Cover Letter

  • cover letter
    Customer service officer
  • cover letter
    High school student
  • resume
    High school student
  • cover letter
    Retail (fashion) entry-level

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