Retail Courses
(3 courses)- Online
BSB30215Certificate III in Customer Engagement
Start your career in customer service and marketing with sought-after industry skills gained in this online Certificate III in Customer Engagement (BSB30215) from MCI Institute.
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BSB40315Certificate IV in Customer Engagement
Harness you passion for customer service and push your career further with this online Certificate IV in Customer Engagement (BSB40315) from MCI Institute.
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SIR40316Certificate IV in Retail Management
Grow your skillset and take your next career step with this exciting online Certificate IV in Retail Management (SIR40316) course.
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About Retail
Retail courses cover a variety of subjects, in order to give you the skills and knowledge needed to pursue a career in retail. Potential subjects these courses may look at include: customer service, occupational health and safety, point-of-sale handling procedures, retail technology, store safety, selling and merchandising products, managing budgets, controlling inventory, and much more!
Career Outcomes
- Business Manager
- Retail Manager
- Retail Sales Supervisor
- Retail Salesperson
- Retail Supervisor
- Small Business Retail Owner
- Telemarketer
- Information Services Officer
- Customer Service Officer
- Senior Customer Service Representative
- Client Contact Officer
- Contact Centre Team Leader
- Quality Assurance Coordinator
- Customer Contact Coach
- Complex Enquiry Customer Contact Operator
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