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Certificate III in Retail

SIR30216

Location

Online

Study Mode

Online

Outcomes

Retail Area Manager, Retail Cosmetic Assistant, Retail Decorator, Retail Manager, Retail Sales Supervisor, Retail Supervisor, Sales Assistant, Sales Consultant, Sales Manager

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Qualification

Certificate III

Awarded By

Open Colleges

Duration

Self-paced: maximum of 12 months

Start Date

Enquire now for upcoming start dates

Payment Option

Fee For Service, Payment plan, Upfront payment

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

How Much Will It Cost?

Payment plan

Flexible payment plans are available for this course, making it easier to invest in your future. Enquire now to find out more!

Course Rundown

If you’re organised, productive and a real people-person, then maybe a career in retail is what you’re looking for? This SIR30216 Certificate III in Retail qualification from Open Colleges will give you all the skills and knowledge needed to start performing competently in one of many roles in the retail sector. Additionally, Open Colleges’ Guaranteed Work Placement initiative makes finding required work placement easy.

By learning how to engage the customer, build customer relationships and loyalty, work effectively in a service environment, organise and maintain a store environment, supervise and support team members and identify and respond to store security risks, you’ll become a valuable team member of any effective retail operation. This course is delivered 100% online to allow you to manage studying without impacting your lifestyle, so enrol today and let your retail career take off.

120 hours of work placement is required to complete this course – made easy with Open Colleges’ Guaranteed Work Placement initiative. In partnership with leading provider SkilTrak, Open Colleges organises your work placement for you while you focus on study, ensuring students gain real-world experience in their dream career – close to home.

Please note: This is a fee-for-service course, it is not government funded.

Eligibility

There are mandatory entry requirements for enrolling in this course.

It is recommended that students:

Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol)
Have access to a modern computer with video / audio playback capabilities and high-speed internet
Have access to Microsoft Office or equivalent
Have basic computing skills, including ability to make a short video
Have access to a digital video recording device to save and upload video/image files to OpenSpace, e.g., mobile phone/smartphone.

FAQS

What You’ll Learn

While completing this course, you will cover the following essential areas:

Build customer relationships and loyalty
Engage the customer
Sell to the retail customer
Assist with customer difficulties
Organise and maintain the store environment
Work with diverse people
Work effectively in a team
Work effectively in a service environment
Advise on products and services
Purchase goods and services
Identify and respond to security risks
Contribute to workplace health and safety
Maintain personal health and wellbeing

120 hours of work placement is also required – made easy with Open Colleges’ Guaranteed Work Placement initiative. In partnership with leading provider SkilTrak, Open Colleges organises your work placement for you while you focus on study, ensuring students gain real-world experience in their dream career – close to home.

Why study with Open Colleges

Open Colleges has been helping Australians realise their potential for over 125 years, and they’re now one of Australia’s leaders in online education. In the last decade alone, they’ve helped over 450,000 students gain the skills to launch, change or take the next step in their careers. When you study with OC, you’ll graduate with a nationally recognised qualification that’ll help you find work across Australia. Their nationally recognised courses are designed by vocational experts, and you’ll learn job-ready skills from industry specialists. Online learning is all about flexibility, so they’ve designed their learning platform to be as flexible as possible. It’s available 24 hours a day, 7 days a week, so you can access it anytime you want. It’s designed to work around your lifestyle, not the other way around, so you can easily fit your study in with your other commitments.

Student Support

The common misconception is that studying online means that you’re studying alone, but at Open Colleges, they take great pride in the superior support provided to their students. They make it easy for you to get support when you need it with their student support team available Monday to Friday via email, phone and Live Chat and on the weekends, via Live Chat (when available). They’re here, in tandem with trainers and assessors, to make sure you’re supported the whole way through your course, from the time you enrol right through to your graduation.

Where Will It Lead Me?

On completion of this course, you will be awarded the SIR30216 Certificate III in Retail qualification from Open Colleges. During the course you will have gained all the skills and confidence you need to become a start performer in any retail team across a myriad of industry sectors.

Sales Manager