Communications Courses

You’re a strong communicator who likes solving problems. Turn your skills into a rewarding new career in business with this online BSB30120 Certificate III in Business (Customer Engagement) qualification from Foundation Education.

Designed for students with no prior professional or academic experience, this nationally recognised qualification provides a pathway to a professional career in business. In this course, you’ll build the skills, knowledge and experience required to seek work as as a customer service professional — helping solve problems and keeping customers happy.

You’ll learn how to deliver great customer service; how to evaluate and improve your own performance; how to manage complaints; how to market your organisation’s skills; and how to develop strong business relationships.

Delivered entirely online, this course is flexible to suit your lifestyle. With project-based assessments, you’ll graduate with the skills and real-world experience required to seek work in the exciting and dynamic field of customer service. If you’re looking for a career where your skills can make a difference in people’s lives, this course provides a pathway to meaningful work in business customer service.

Please note: This is a fee-for-service program, it is not government funded.

This course is currently 15% off if you enrol with RMIT Online by June 30, 2025.

Explore the world of content and social media marketing with the Content and Social Media Marketing course from RMIT Online. This course focuses on developing practical skills, tools, and tactics for small to medium business owners, entrepreneurs, and junior marketers to launch and scale successful startups and businesses. Participants will learn how to increase content and social media engagement, set marketing goals aligned with business objectives, generate quality content, and measure marketing success. The course also covers social listening, community management, and customer pain point alleviation.

This course is ideal for those looking to enhance their digital marketing skills and stay relevant in the fast-evolving industry. Participants will walk away with a comprehensive content and social media marketing plan, as well as produce tangible marketing assets like blogs, video plans, or social media ads. The course can be taken standalone or as part of a bundle with Graphic Design or Brand + Content Marketing courses.

Prepare to become a next-generation leader in the fashion industry with this Bachelor of Fashion Marketing and Enterprise, delivered by Billy Blue College of Design at Torrens University Australia.

This course teaches you how to create, market and manage commercial fashion enterprises in an ever-changing landscape. You will explore various business models, digital communication strategies, fashion buying and merchandise planning, brand development, consumer research, entrepreneurship and fashion retail and operations practices. Elective options allow you to further develop your skills in sales and negotiation as well as entrepreneurial finance.

DIA-recognised course

This course is recognised by the Design Institute of Australia, giving you confidence that your education is of the highest industry standard.

Free Adobe Creative Cloud Pro licence

You’ll receive a free Adobe Creative Cloud Pro licence for the entire time you’re studying Design with us.

Exclusive industry partnerships

We’ve partnered with industry leaders including Vogue Australia and Fashion Queensland, to offer you internship, mentoring and scholarship opportunities.

The Diploma of Business (Marketing) at Torrens University offers a comprehensive foundation in strategic marketing, equipping students with the skills to create impactful marketing campaigns. This course is designed to provide practical, hands-on experience through real client briefs, ensuring that students are job-ready upon graduation. The curriculum includes eight core subjects that cover essential marketing principles, consumer behaviour, digital marketing, and integrated marketing communications. Students will also engage in 50 hours of industry experience, providing valuable insights and professional connections.

Throughout the course, students will explore the role of marketing in various organisational contexts, learn to engage and influence customer behaviour, and identify unique branding opportunities. The program also offers a pathway into a Bachelor of Business, allowing for further specialisation in areas such as Marketing, Event Management, Sport Management, Entrepreneurship, or Hospitality and Tourism Management. The course is accredited by the Australian Marketing Institute, ensuring that the education provided is industry-approved and relevant.

The world runs on social media these days – and whether you’re an entrepreneur or a company marketing professional, you need to know the ins and outs of the online sphere! Luckily, the 10904NAT Diploma of Social Media Marketing from Australian Institute of Management (AIM) Education and Training is here to help you succeed in the world of social.

This comprehensive online diploma is Australia’s only nationally recognised formal qualification for social media marketing professionals. Throughout the course, you’ll learn everything you need to know about creating great content, nailing your company’s image and branding, and converting likes, comments and views into customers and clients. Focusing primarily on the big social media players (Facebook, Instagram, Twitter, YouTube and LinkedIn), you’ll discover how to implement savvy, successful social media marketing strategies across a variety of platforms.

Over 12 months of online study, you’ll complete nine comprehensive course units developed by global leaders in social media, which draw on real-world examples and case studies to prepare you for all the challenges the social world may throw your way. You’ll graduate with the skills and knowledge you need to seek out specialist roles in one of the world’s largest and fastest-growing sectors. So why wait? Dive in and start your brand-new career path today!

This course is delivered 100% online, requires roughly 12 hours of study per week and can be completed in 12-18 months.

The Dual Diploma of Social Media Marketing (10904NAT) and Certificate IV in Marketing and Communication (BSB40820) from College for Adult Learning is perfect for those looking to kick-start their career in digital marketing with essential social media and fundamental marketing skills.

You’ll develop social media skills to increase your online presence both organic and with paid strategies, build your brand identity on social channels and drive users to your website to become paying customers. You’ll also learn key marketing skills to provide support to internal stakeholders and the wider team to deliver marketing projects including the creation of communications plans, analysing consumer behaviour, developing content and executing marketing campaigns.

Also, you’ll learn how to:

• Identify, evaluate and take advantage of marketing opportunities by analysing market data;
• Develop social media strategies by identifying your audience, choosing the right channels;
• Establish both an organic and paid social media presence to increase brand reach and maximise returns on paid social media;
• Plan, implement and manage conversion strategies, including copywriting, web asset development, retargeting and email marketing.

Digital technologies have changed the way we work, communicate and live. Become a specialist in the field and gain valuable skills with the Graduate Certificate in Digital Marketing from UTS Online.

This course was designed with industry leaders to ensure you build skills that’ll withstand the ever-changing nature of digital marketing. Students with a background in marketing who want to upskill to be confident in data-driven marketing and learn how technology shapes consumer behaviours and branding in a digital world will be ideal for this course.

Learn from best in class digital marketers on how to lead teams and develop effective strategy, by combining contemporary digital skills with the human skills needed to adapt to the future of marketing.

Delivered 100% online, with part-time study, this course enables you to work full-time while attaining the digital marketing skills to accelerate your career.

If you’ve always aspired to a career in marketing, but didn’t know where to start, then this BSB40820 Certificate IV in Marketing & Communications qualification from GROW Training Group could be just the thing you’re looking for.

This nationally accredited Certificate IV in Marketing and Communication course has been meticulously crafted in collaboration with industry experts to ensure that your educational journey is all-encompassing and aligned with the latest industry standards. This program will equip you with the expertise to execute marketing campaigns, promote products and services, and analyse consumer behaviour, all geared toward effectively representing an institution or organisation. By the end of the course you will posses all the skills and confidence you need to become a star performer in any marketing team across many industry sectors.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

The online Graduate Certificate in Analytics at UNSW is designed for those who see the growing number and diversity of employment opportunities where data analytical capabilities are required and where premium salaries are being offered.

Courses are delivered online in seven-week intensive blocks, which means you could graduate with a Graduate Certificate in Analytics in as little as 8 months.

The Graduate Certificate provides you with the skills employers demand, in a fast-tracked model, plus gives you a pathway to study the Graduate Diploma in Analytics and the Master of Analytics.  

La Trobe University’s online Master of Business Administration (MBA) features an Applied Digital Health specialisation designed to give you the leadership skills required to guide digital transformation in health organisations.

This specialisation is ideal for professionals who want to enhance their business expertise for the emerging digital health space.

La Trobe’s MBA is the only program of its kind in Australia to offer an applied digital health specialisation. As a student, you will learn from some of the country’s best business and health academic and industry professionals while completing a world-class business curriculum supplemented with carefully curated subjects in digital health.

In addition to gaining expertise in leadership and general management, you will build an understanding of topics like Big Data and the Internet of Medical Things, virtual care models and telehealth, and digital health communication. You will also develop a digital health transformation roadmap using change management techniques that will make you an asset to any employer.

Upon graduation, you will be ready to influence and lead the future of healthcare in roles like digital health management consultant, digital health product manager and director of digital health.

This 100% online Graduate Certificate in Information Communications Technology from University of the Sunshine Coast (UniSC) focuses on four courses that you can complete in 8 months online, at the times and locations best for you.

You’ll learn first-hand from lecturers who share their real-world challenges and solutions with you in managing and visualising data, programming, and management informatics.

Know how to manage data, one of the most important assets of a business: understand the need for data privacy and security, manage and use data to continually transform organisations, use programming and visualising data skills to tell the story of data and solve challenges and gain an ITS Python certification, a highly marketable, globally recognised certification that’s embedded into the program.

If you have a knack for visual storytelling and want to transform that talent into a rewarding career, the Visual Design: Transform course from Academy Xi is your launchpad into the world of professional visual design.

This immersive online program is designed to give you a comprehensive blend of theoretical and practical skills, ensuring you graduate as a well-rounded, job-ready Visual Designer. You’ll master essential design principles – including colour theory, typography, composition, logos and branding, photo manipulation and digital illustration – while learning to create visually impactful designs that enhance User Experience (UX) and User Interface (UI).

Throughout the course, you’ll also gain real-world experience using industry-standard tools, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and the latest Generative AI tools. Through practical exercises and eight weeks of live client projects, build a job-ready portfolio showcasing your skills in branding, UI/UX design, digital marketing assets, and interactive media.

This course is delivered 100% online, giving you the flexibility to study at your own pace, so you can fast-track your learning in just three months or take up to 12 months to complete.

By the end of the course, you’ll have:

• A job-ready portfolio showcasing your visual design expertise.
• Unlimited 1:1 mentoring from an industry professional.
• A final project featured in an industry showcase to boost your visibility.
• An industry-recognised certificate to strengthen your professional credibility.
• Access to our Career Support Program, setting you up for success in the job market.

Are you an aspiring growth marketer? The Certified Digital Marketing Professional course from Lumify Learn has a focus on digital marketing skills and includes valued and globally recognised certifications from the Digital Marketing Institute (DMI) and Google, the undisputed market leader in digital advertising.

This course will take 3 months to complete (with no prerequisites), and will help you develop in-demand skills, positioning you for a rewarding career in marketing.

Marketing drives business growth, and the Certified Digital Marketing Professional course will equip you with the knowledge and skills to contribute to business success. Gain theoretical knowledge and practical know-how to run successful growth marketing programs using the latest tools, plus the ability to analyse and optimise campaign performance.

This course covers all the fundamentals including quantitative and analytical skills, technical skills, qualitative research, copywriting, storytelling, channel acquisition and program management to make you a master of growth. You’ll also learn about customer success, front end development and marketing automation to help you become a complete growth hacker.

If you have a knack for effective visual communication and wish to pursue a career in photography, then this CUA41120 Certificate IV in Photography and Digital Imaging qualification from Open Colleges could be a perfect course for you.

Upon completion of the course, participants will have a digital portfolio of work to showcase to potential employers and clients.

The course content, which has been authored and endorsed by industry experts, is current and relevant, covering both technical and creative aspects of photography to enable participants to develop practical skills and a unique style. Graduates of the Open Colleges’ Certificate IV in Photography and Digital Imaging will receive a nationally recognised qualification that equips them with the necessary knowledge to begin working in the industry.

Please note: This is a fee-for-service course, it is not government funded

Start your career in branding, digital communication and media design with this Bachelor of Communication Design qualification, delivered by Billy Blue College of Design at Torrens University Australia.

Under the guidance of industry leaders, including brand and design consultants as well as graphic designers and creative directors, this course covers strategic thinking, brand strategy, customer experience design and service design. You’ll discover the building blocks of typography and learn about idea generation, digital media, design research, information design, and more.

DIA-recognised course

This course is recognised by the Design Institute of Australia, giving you confidence that your education is of the highest industry standard.

Free Adobe Creative Cloud Pro licence

You’ll receive a free Adobe Creative Cloud Pro licence for the entire time you’re studying Design with us.

Is your business using the power of AI to improve productivity and margins to its full extent?  The AI as Your CoPilot short course from Australian Institute of Management (AIM) Education and Training serves as an ideal entry point for gaining insights into the current landscape of artificial intelligence tools and how to effectively employ them to enhance personal productivity and professional impact. This pragmatic course is designed to impart practical knowledge on the concept of ‘centaur’ or ‘copilot,’ involving collaborative work with AI through a hands-on approach.

By embracing AI technologies, participants have the opportunity to transform their businesses, boost productivity, and adeptly navigate the dynamic technological landscape. Individuals in management roles will acquire the knowledge of when and how to strategically leverage AI to optimise time and resources. Upon completion of this course, participants will possess a comprehensive understanding of integrating AI into their workflows.

The course will allow you to evaluate 40 different AI technologies, and will teach you how to use them to get the most value out of them. The course lasts one day, and can be undertaken at one of AIM’s campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or you can complete it via an online virtual workshop.

The Double Diploma of Social Media Marketing (10904NAT) and Marketing and Communication (BSB50620) from College for Adult Learning, is perfect for those looking to equip themselves with both essential social media and marketing skills.

You’ll develop high-level management skills to create marketing plans and strategies, with the hands-on skills to write persuasive content and seek new opportunities to advance your business.

In addition to essential marketing skills, you’ll learn key social media skills to increase your online presence both organically and with paid strategies, build your brand identity on social channels and drive users to your website to become paying customers.

This course is delivered in partnership with Social Media College (SMC), including some training and some support services provided by SMC on behalf of the College for Adult Learning.

You’ll learn how to:

• Identify, evaluate and take advantage of marketing opportunities by analysing market data.
• Develop social media strategies by identifying your audience, choosing the right channels for your purpose.
• Establish organic and paid social media presence to increase brand reach.
• Plan, implement and manage conversion strategies, including copywriting, web asset development, retargeting and email marketing.

This Product Management: Elevate course from Academy Xi helps students develop the strategic mindset needed for successful physical and digital product management.

Complement your existing professional expertise and boost your career with in-demand skills in Product Management.

Product Managers are amongst the highest paid roles in the tech industry. Integral to an organisation’s success, the demand for skilled Product Managers is exponential, with thousands of roles available in any given month.

This online course will equip you with the latest frameworks and techniques so you can be a strong all-rounder, able to understand users and market, define and articulate a product vision, simplify and prioritise the design phase, execute and optimise the launch and its results.

Studying part-time for 10 weeks, you’ll learn the analytical skills, optimisation techniques and data analysis testing that helps you to know and understand customers better. You’ll discover how to drive the vision for products, increase revenue, and lead and negotiate strategic discussions.

By the time you’ve completed the course, you’ll have a thorough understanding of product management, including how to launch, test and build a successful and financially viable product and accompanying business model.

This course is ideal for:

• Anyone looking to enrich their career in a mentor-led course, with convenient live video sessions, held after working hours
• Anyone looking for a practical course where they can develop a project/portfolio, delivered to scheduled deadlines and in line with industry-standards

If you’ve always been interested in aesthetics and design, and would like to pursue a career in the graphic design industry, then this CUA50720 Diploma of Graphic Design qualification from Open Colleges could be just what you’re looking for.

This course prepares individuals for roles such as Junior Graphic or Digital Designer, Freelance Designer, or Content Developer by teaching them all aspects of graphic design.

Through the program, students will learn how to use technical, creative, and conceptual skills to develop designs that meet client requirements and solve various visual communication challenges.

The course is designed to ensure that students are job-ready, with real-world-focused assessments that expose them to different types of design briefs and graphic design roles. Additionally, participants will create a portfolio of work that demonstrates their skills, ideas, creativity, and ability to meet client briefs, which they can use when seeking employment or clients.

Please note: This is a fee-for-service course, it is not government funded.