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How to Become A Chief Digital Officer (Cdo)

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What is a Chief Digital Officer (CDO)

A Chief Digital Officer (CDO) is a senior leader who helps organisations use technology well. CDOs guide digital change, which means using technology to work faster, smarter, and better. It is one of the most exciting and high-impact jobs in today’s market.

Day-to-day, a CDO works with teams across the business to improve how technology helps customers and staff. They lead digital projects, manage data, and help the business stay ahead of tech trends. They also work with other leaders to make sure digital goals match the broader strategy.

CDOs keep up with new technology like AI, cloud computing, and data analytics. They use these tools to find new ways to grow and innovate. Their work can change the way an entire organisation runs.

If you love technology and want to make a real impact, a career as a CDO is a great goal. It is a role that rewards curiosity, leadership, and a passion for using digital tools to solve problems.

Career Outlook for Chief Digital Officer (CDO)

CDO roles fall under the ICT Managers group (ANZSCO 1351). Most CDOs are in their mid-40s, which shows the level of experience the role needs. Full-time work is the norm. Around 94% of ICT managers work full-time, averaging 44 hours per week (Jobs and Skills Australia, 2024). CDOs often work across many teams and time zones, so some weeks run longer.

Demand for CDOs is very strong and growing (Your Career, Australian Government, 2024). The ICT Managers group is adding around 4,100 new roles a year. As businesses and government agencies invest more in digital change, the need for skilled digital leaders will keep rising. This is a career with great long-term prospects.

The CDO role is common in financial services, technology, professional services, and public administration. Many CDOs move into the role after 10 to 15 years in digital, IT, or business strategy. It is a career that rewards drive and a genuine passion for technology.

On this Article

Introduction

Average Salaries

Resources

Steps to become a Chief Digital Officer (CDO)

Step 1: Complete a Bachelor Degree in Information Technology or Business

Start with a bachelor’s degree in information technology, information systems, or business with a digital focus. This takes 3 years full-time at an Australian university. The degree gives you the technical and business base you need to move into digital roles. Key subjects include data management, systems design, and business strategy.

Step 2: Gain 5 to 8 Years of Experience in Digital and Technology Roles

Work in digital, IT, or strategy roles to build your skills and knowledge. Start as a digital analyst, IT project manager, or digital marketing manager. Progress into roles like Head of Digital, Digital Strategy Manager, or IT Director. Each role should grow your knowledge of how organisations use technology to compete.

Step 3: Complete a Postgraduate Qualification in Business or Digital Leadership

Pursue a Master of Business Administration (MBA) or a Graduate Certificate in Digital Transformation at an Australian university. These programs take 1 to 2 years part-time and cover change management, innovation, and executive decisions. Many Australian universities now offer digital strategy specialties that prepare you directly for a CDO role.

Step 4: Earn ACS Certified Professional (CP) Status

Apply for Certified Professional (CP) status through the Australian Computer Society (ACS). This credential shows employers and boards that you meet a set standard of technical and professional skill. The review process typically takes 6 to 12 months. ACS certification builds your credibility as a digital leader.

Step 5: Move Into a Senior Digital Leadership Role

Progress into a Head of Digital, Director of Digital Transformation, or General Manager of Technology role. These positions give you the executive experience boards and CEOs look for in a CDO candidate. Aim for roles where you own a digital strategy and can show measurable business results.

Step 6: Join Industry Associations and Grow Your Network

Become an active member of the Australian Information Industry Association (AIIA) or the Australian Computer Society (ACS). Attend events, join committees, and connect with other digital leaders. A strong network speeds up career growth and keeps you current with new technology trends.

What does a Chief Digital Officer (CDO) do?

A Chief Digital Officer works at the heart of an organisation’s technology and strategy. Day-to-day, they build digital plans, lead technology projects, and improve digital tools for customers and staff. They also track tech trends to stay ahead of what is next. The CDO reports to the CEO and board, helping leaders see how digital change can grow the business.

Tasks

A Chief Digital Officer helps shape the future of an organisation through smart use of technology. This role sits at the top of the digital function and needs both technical knowledge and people skills. CDOs are change-makers who drive innovation from the inside.

  • Develop Digital Strategy – Build a clear digital roadmap that supports the organisation’s goals and growth plans.
  • Lead Digital Transformation – Drive the adoption of new technologies that improve how the organisation works.
  • Manage Data – Oversee how data is collected, stored, and used to make better business decisions.
  • Improve Customer Experience – Use digital tools to make it easier for customers to engage with the business.
  • Work With Other Teams – Connect IT, marketing, and operations teams to make digital projects happen.
  • Watch Technology Trends – Keep up with new tools and digital developments that matter to the business.
  • Lead Creative Teams – Inspire and manage teams to build new digital products, services, and solutions.
  • Check Digital Results – Track and report on how well digital strategies are performing.
  • Champion Digital Culture – Help all staff understand and embrace digital ways of working.

Skills for Success

To become a Chief Digital Officer, you need strong tech skills and people skills. Data literacy is the base. CDOs need to know about data, cloud tools, cybersecurity, and digital marketing. But the best CDOs are also great at communication and inspiring their teams.

Adaptability is key in this fast-moving field. CDOs must keep up with new technology and know when to use it. They also need to build trust with senior leaders, staff, and customers. Combine a love of technology with strong leadership skills, and you have a great base for a CDO career.

Skills & Attributes

  • Strong leadership and team management skills
  • Deep understanding of digital technologies and trends
  • Strategic thinking and long-range planning ability
  • Clear communication and stakeholder management
  • Data analysis and insight generation
  • Project management and delivery
  • Change management and cultural leadership
  • Knowledge of cybersecurity and data privacy
  • Customer-focused mindset
  • Ability to work across teams and departments
  • Adaptability to new technologies and market conditions
  • Financial acumen and budget management
  • Creative problem-solving
  • Understanding of user experience (UX) principles
  • Ability to build a culture of digital innovation

Average Salaries

The average salary for a Chief Digital Officer in Australia is around $185,000 per year (Hays Salary Guide, 2024-2025). Entry-level CDOs in smaller organisations can earn from $120,000 a year. Experienced CDOs at large companies or in government can earn up to $350,000. Pay depends on the size of the organisation, the industry, and the scope of digital work.

min $120 K

max $350 K

av $185 K

About the author

Laura Atkinson - Course Finder Groups
Laura Atkinson

Laura Atkinson is an Account Management and SEM specialist at Course Finder Group with six years' experience in the Australian education sector. She works day to day with universities, TAFEs and independent training providers, which gives her a close view of how courses map to real career outcomes. She writes practical guidance on career pathways, choosing the right qualification and what to expect when moving into a new field.