Short Courses

Service Designers aim to create seamless and efficient service experiences. They holistically look at multichannel customer interactions with your brand. This also involves organising behind-the-scenes resources that enable your service to be delivered – your employees, processes and systems.

This intensive, 100% online Service Design: Elevate course from Academy Xi prepares students to understand, refine and create services, and deliver a thoughtful brand experience. You’ll learn how to use essential service design methods, tools and techniques to create a new service experience, or improve an existing one. You’ll also learn how to conduct industry research; create customer journeys, experience maps and service blueprints; and develop effective and powerful pitches and presentations.

Each week focuses on new techniques and tools that can be applied in existing positions or used to begin a new career. You will complete a portfolio project, gain real-world experience and emerge ready to apply service design principles across a range of industries and disciplines.

This Service Design: Elevate course is ideal for professionals including but not limited to:

• Anyone working in a service-oriented role like customer service, financial services, public service, etc. who wants to make better use of their organisation’s resources and improve service delivery
• Professionals working in adjacent disciplines like UX, CX or Business Design and looking to expand their skill set and boost career prospects
• Entrepreneurs and small business owners who want to set their business apart by offering exceptional service delivery
• Anyone who wants to learn practical Service Design skills that they can apply right away

This Product Management: Elevate course from Academy Xi helps students develop the strategic mindset needed for successful physical and digital product management.

Complement your existing professional expertise and boost your career with in-demand skills in Product Management.

Product Managers are amongst the highest paid roles in the tech industry. Integral to an organisation’s success, the demand for skilled Product Managers is exponential, with thousands of roles available in any given month.

This online course will equip you with the latest frameworks and techniques so you can be a strong all-rounder, able to understand users and market, define and articulate a product vision, simplify and prioritise the design phase, execute and optimise the launch and its results.

Studying part-time for 10 weeks, you’ll learn the analytical skills, optimisation techniques and data analysis testing that helps you to know and understand customers better. You’ll discover how to drive the vision for products, increase revenue, and lead and negotiate strategic discussions.

By the time you’ve completed the course, you’ll have a thorough understanding of product management, including how to launch, test and build a successful and financially viable product and accompanying business model.

This course is ideal for:

• Anyone looking to enrich their career in a mentor-led course, with convenient live video sessions, held after working hours
• Anyone looking for a practical course where they can develop a project/portfolio, delivered to scheduled deadlines and in line with industry-standards

Did you know that every 10 minutes a cybercrime is reported in Australia? Want to do your part to help combat the crime? Launch your career as a Certified Cybersecurity Professional with this 100% online course from Lumify Learn.

The course is made up of three certifications, these include; the CompTIA A+ which is the preferred qualifying credential for technical support and IT operational roles; CompTIA Network+ which helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks; and the CompTIA Security+ which is a global certification that validates the baseline skills one needs to perform core security functions and pursue an IT security career.

This course has been put together by Lumify Learn in consultation with industry partners to build key skills and knowledge to ensure you’re successful in cybersecurity frontline roles. Study online at your own pace and have access to an abundance of course content that has been developed with the latest content, certifications and simulation software to prepare you for your career.

Launch your career in cybersecurity, by learning the foundational skills required to understand networking, as a base to start to explore the security measures required to protect them; key threats and vulnerabilities which organisations face on a daily basis and how to protect these and prepare in case of a cyber attack; and how to implement a sound network architecture to provide the best possible defence against cyber attacks.

Study with Lumify Learn and trust that you’ll build the right skills that are valued in the industry. Enquire today!

Growth can sometimes mean change, so what’s the best way to manage a business through change?  With this Change Management short course from Australian Institute of Management (AIM) Education and Training you will discover a variety of tools to help you analyse, scope, plan and implement change programs for your business.

Learn how to apply a people perspective to decision-making and become an inspirational and authoritative leader with this People Leadership short course from Australian Institute of Management (AIM) Education and Training. If you live and breathe the organisation’s vision and values, you’ll inspire employees to deliver results.

This course is specifically designed to help you gain an understanding of complex organisational dynamics and teach you how to build strong and productive relationships. Attendees will both learn the theoretical leadership techniques as well as getting an opportunity to put them into practice straight away. On completion of the course you should have the skills and knowledge needed to succeed in people leadership roles across any sector.

This is an intensive two-day course that can be taken at one of AIM’s campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or through an online virtual workshop.

If you are involved in project planning or management at work and would like to gain knowledge that will allow you to optimise your performance and value to your organisation, then this Applied Project Management Online short course from Australian Institute of Management (AIM) Education and Training could be ideal for you.

All projects rely on precise and effective teamwork for their success, yet each also has its unique set of managerial challenges. Providing an exploration of all aspects of the project management life cycle, from initiation and planning through to execution and closure, you’ll learn how to manage for successful project outcomes with this Applied Project Management course.

It will teach you to actively manage a project’s scope by pinpointing goals, limitations, and expected outcomes, while also implementing and evaluating the effectiveness of the project timeline, adhering to management practices and policies. You’ll learn how to oversee project spending, identify necessary procurements, and assist in the selection of suppliers. Also you’ll learn to effectively address stakeholder demands through robust engagement strategies, and strategise for, oversee, and reassess any risks associated with the project. This ensures timely and relevant participation from key individuals, organisations, and groups, maintaining a comprehensive and controlled project environment.

The course is conducted 100% online to allow you to study when it suits you and consists of seven highly relevant modules that your own pace for up to six months.

If you’re currently in a role that involves some degree of project management, or are looking to move into a project management role, then this Project Management Fundamentals short course from Australian Institute of Management (AIM) Education and Training could be ideal for you.

In this course, you’ll learn all the essentials and gain practical insights into the end-to-end project lifecycle, from implementing the project to project planning, budgeting, scheduling, selecting a team and how best to manage the project to completion.You will get an overview of all the essentials tools and techniques that will help you set up and manage projects effectively and efficiently regardless of the nature of the project. At the end of the course you’ll have all the skills and confidence you need to tackle the day to day challenges of managing projects of any size.

This is an intensive two day course that can be taken at one of AIM’s campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or through an online virtual workshop.

Managers and leaders who have an understanding of their organisation’s financial position feel more confident in their business decision-making. This Finance for Non-Finance Managers short course from Australian Institute of Management (AIM) Education and Training introduces all aspects of financial management, from planning through to budget review and reporting on financial outcomes.

This concise course serves as a practical guide, imparting essential skills for analysing financial data and fostering a comprehensive understanding of financial performance. Participants will gain the knowledge necessary to make well-informed fiscal decisions by exploring all facets of financial management, spanning from planning to budget review and reporting on financial outcomes. From financial statements and standards, to implementing and monitoring budgets and managing cash-flow, you will cover over 30 well-structured topics that will enable you to tackle your business finances with confidence.

This is a high-intensity two-day course that can be taken at one of our campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or can be taken online through a virtual workshop.

If you have a knack for visual expression and are looking to get into UX and UI design, or are already a designer looking to boost your existing professional expertise with in-demand skills in User Experience Design (UX), User Interface Design (UI), Design Thinking and Human-Centred processes, then this UX UI Design: Elevate course form Academy Xi could be ideal for you.

The demand for UX UI Designers is booming across all industries, with an expected market growth of 18.9 % by 2024, and this is an ideal opportunity to get into the industry. This online course will equip you with a solid toolkit of UX Design frameworks, and introduce you to UI Design concepts, so you can craft useful, usable, and slick digital products.

This course is ideal for:

• Anyone looking for a mentor-led course with in-depth coverage of UX Design and an introduction to UI Design
• Anyone looking for a practical online course where they can develop a project/portfolio to scheduled deadlines and in line with industry-standards
• Students who want the convenience and flexibility of online learning delivery, with the benefits of regular support in live video sessions

This course is delivered 100% online with full support from Academy Xi’s training staff, and is completely self paced – you will need to invest 60-80 hours over a six month period.

You will also get access to an exclusive Digital Skills Masterclass webinar program to learn critical digital skills from industry experts, grow your network and get advice from graduates now working in the field.

Take your first step towards an exciting career in an accelerating global industry with this online Certified Data Science Professional course from Lumify Learn.

Designed for students with an interest but no prior experience in data science, this course is specifically designed to fast-track students to a new professional career. In this course, you’ll build the core skills, knowledge and connections required to succeed in the rapidly growing global field of data science.

With a particular focus on supporting students to be work-ready, this course offers valuable connections with future employers, and the tools you’ll use in your real-world work. You’ll gain four industry-recognised Microsoft Azure certifications, be supported and guided by expert mentors, and have access to cutting-edge resources and techniques. At the end of your course Lumify Learn’s unique Industry Partner Program connects you directly with the businesses looking to recruit frontline professionals at the end of your course.

Entirely online and self-paced delivery means you can complete this course at the pace that suits you. You could gain a globally recognised qualification in as little as three months, or complete this course at your pace within one year.

Are you an aspiring growth marketer? The Certified Digital Marketing Professional course from Lumify Learn has a focus on digital marketing skills and includes valued and globally recognised certifications from the Digital Marketing Institute (DMI) and Google, the undisputed market leader in digital advertising.

This course will take 3 months to complete (with no prerequisites), and will help you develop in-demand skills, positioning you for a rewarding career in marketing.

Marketing drives business growth, and the Certified Digital Marketing Professional course will equip you with the knowledge and skills to contribute to business success. Gain theoretical knowledge and practical know-how to run successful growth marketing programs using the latest tools, plus the ability to analyse and optimise campaign performance.

This course covers all the fundamentals including quantitative and analytical skills, technical skills, qualitative research, copywriting, storytelling, channel acquisition and program management to make you a master of growth. You’ll also learn about customer success, front end development and marketing automation to help you become a complete growth hacker.

Build contemporary, in-demand skills and give your career a major boost with this UX UI Design: Transform course from Academy Xi.

Are you detail-oriented, love logical problem solving and have an interest in tech? Then Academy Xi’s Software Engineering: Transform qualification could be a gateway to an exciting career in software engineering.

This course is delivered 100% online with full support from Academy Xi’s training staff and unlimited one-on-one tuition, requires about 20-15 hours of study per week and can be completed in 10 months.

You’ll graduate:

• Job ready
• Mentor & cohort supported (unlimited 1:1 mentoring from industry experts)
• With a job guarantee and career support
• With a final project industry showcase
• With an industry recognised certificate

If you’re looking to grow your skill set in graphic design and stand out professionally, this course offers your first career step! Study the Graphic Design: Elevate course from Academy Xi and get equipped with the concepts, mindset, and practical experience required to design slick visual assets and thrive in this rewarding field.

Available 100% online for you to study at your own pace and convenience, this course is designed for students seeking to understand the core concepts, techniques, and tools of graphic design. Study the core principles of design, understand the application of human-centered design, build a toolkit of practical techniques to convey visual messages, design collateral that cuts through, and drive innovative visual communication through experimentation and testing. You’ll complete this course with practical new skills and an industry-standard portfolio of your work – all from the comfort of your own home.

Companies across all industries are constantly on the hunt for people with Graphic Design skills to help them craft innovative assets that build brand differentiation and elicit emotional connections with target audiences. Give yourself an edge over the rest with the Graphic Design: Elevate course from Academy Xi.

You will need to invest 60-80 hours over a six-month period and will also get access to an exclusive Digital Skills Masterclass webinar program to learn critical digital skills from industry experts, grow your network and get advice from graduates now working in the field.

The new Certified Full Stack Developer course from Lumify Learn has been designed for aspiring software and application developers to take advantage of growing career opportunities. The course incorporates two globally recognised Python Institute and DevOps Institute certifications focusing on the fundamentals of Programming and DevOps foundation.

Wrap yourself in Python, the fastest-growing programming language, loved by developers, AI professionals, data scientists, software engineers and cybersecurity professionals. Python is widely acknowledged as the best programming language to learn first – it’s fast, easy-to-use and easy-to deploy.

You’ll also get a solid foundation in DevOps, helping you align your skillset with the majority of professional developers and ensuring you can work seamlessly with IT operations to deliver software faster and more reliably.

You will have access to dedicated mentors – experts in the industry who will guide you through your course content and connect you with the latest resources, tools and communities.

Lumify Learn’s unique Industry Partner Program prepares you for job readiness and connects you with businesses looking to recruit front line professionals in the field.

Take the first step towards a career working professionally in project management with this online, three-month Certified Project Management Professional course from Lumify Learn.

Designed for students with no prior academic or work experience, this course equips you with the foundation skills and knowledge required to work as a project leader or product manager in the IT sector.

Over three introductory modules, you’ll learn the fundamentals of leading project management methods, including PRINCE2, Agile Project Management, and the Scrum framework. You’ll complete this qualification with a strong understanding of the purpose and function of each of these methods, and graduate ready to succeed in real-world projects.

AAICT offers dedicated support to students from expert mentors — giving you the support you need to succeed while studying online, at your own pace. Its unique Partner Industry Program prepares you for job readiness and connects you with businesses looking to recruit entry-level project managers. The course content is developed in line with the latest content, certifications and multi-platform environments to prepare you for your career.

If you’re a natural problem-solver who likes getting things done, a career in IT project management may be for you. It starts with this Certified Project Management Professional course.

It’s predicted that there will be 28% growth in the number of Data Analysts employed globally in the next 5 years (Seek, 15 June, 2022.)

This 100% online Certified Data Analytics course from Lumify Learn is perfect for people who want to start a career built on data analysis. It will take 3-5 months to complete and requires a weekly commitment of 15-20 hours.

The course includes certifications in Microsoft’s leading cloud platform, Azure; and Power BI which is a leading Analytics and Business Intelligence platform which integrates with Office 365.

You’ll learn:

• Data visualisation
• Data modelling
• Data mining
• Data warehousing

The benefits of completing this course include:

• Flexible study
• Multi-platform learning environments
• Mentorship with industry experts
• Globally recognised certifications
• Industry Partner Platform – get access to featured jobs from DDLS network, and get support with your resume and cover letters.

Salesforce is the largest customer relationship management platform globally with revenue exceeding US$26 billion in 2022. Salesforce platform currently powers sales and customer service and relationship maintenance for over 150,000 companies across the globe, including behemoths such as Amazon, Toyota and Spotify. With Salesforce’s amazing growth over the last several years the demand for qualified Salesforce administrators has exploded, and this Certified Salesforce Professional (Administrator) qualification from Lumify Learn will give you all the knowledge and tools you need to become a professional Salesforce administrator and competently fill one of many available roles nationally.

This course will teach you all about managing the Salesforce platform in an administrator role, which means that you will learn to solve business problems by effectively customizing the platform to deliver the wanted results for any business that employs Salesforce. You will learn how to manage the platform, how to apply customisation that will make the platform suitable for clients’ needs and technical aptitude and how to stay updated on the platform’s new tools, capabilities, and updates. By the end of the course you will become the Salesforce go-to person for any questions or issues, and you will be able to apply your skill to solve a number of challenges involved in getting Salesforce to perform optimally for any business.

By enrolling in the course, you will also be eligible to take part in the Industry Partner Program, where we connect you with those recruiting for front-line roles in the market.

As the digital transformation revolutionises businesses across the planet, the demand for qualified IT service management (ITSM) professionals has skyrocketed. If you wish to take advantage of the created opportunities, then this IT Service Management Professional qualification from Lumify Learn could be an ideal place to start.

Whether you’re a seasoned pro or a newcomer to the industry, this course will help you by providing with the insight into strategic IT management with a focus on delivering value to customers. It covers all the processes and procedures that fall under the IT umbrella, from incident resolution to the implementation, management and operations of hardware and software.

The course will introduce you to IT Infrastructure Library® (ITIL®) and prepare you to take the ITIL® 4 Foundation Certificate exam, eBook and exam voucher included.

By enrolling in the course, you will also be eligible to take part in the Industry Partner Program, where we connect you with those recruiting for front-line roles in the market.

The demand for cloud computing services has been increasing exponentially both in Australia and globally over the last few years, with the Australian cloud market expanding by 300% from 2018 to 2023, and with this growth comes an unprecedented demand for qualified and certified cloud computing professionals, presenting fantastic career opportunities for IT professionals. If you are interested in joining the cloud computing revolution and giving your career a major boost, then this AWS Cloud Computing Professional qualification from Lumify Learn could be ideal opportunity for you.

The AWS Cloud Computing Professional course is designed for both beginners and professionals already working in the industry and looking to up-skill. You will learn about and experience all the crucial steps in setting up and delivering AWS cloud-based business solutions: setting up of the cloud environment; AWS cloud computing fundamentals; business principles of cloud environments; how to plan, configure and deploy a cloud solution; cloud architecture and management of governance, risk, compliance, and security, as well as gaining fundamental understanding of leading service providers, web services and API’s.

This course is delivered 100% online giving you the flexibility to choose your own study hours, and can be undertaken in two different formats: Full Bootcamp (ideal for newcomers to the field), or Fast Track (perfect for current cloud professionals looking to up-skill).