About Hospitality
Hospitality is a broad and diverse industry that covers a range of services including accommodation, dining, clubs and pubs, events and tourism. It is a career that can literally take you around the globe, and studying an online course in hospitality can act as the perfect first step to get you in the industry.
If you like to entertain people and strive to be the host with the most, a career in hospitality could be your calling. The hospitality industry centres around making people feel welcome and providing the perfect environment for them to relax and enjoy themselves. Creating this environment involves providing the best possible customer service and understanding the needs of clients.
In every hospitality role, customer service is the main priority. It is just as true for food and beverage attendants, housekeeping attendants and bar staff as it is for maitre d’s, executive chefs and general managers.
Potential hospitality career outcomes include: Waitstaff, Bartenders, Food Preparation Staff, Cook, Hotel Manager, Administration Officer, Area Manager, Restaurant Manager, Small Business Manager, General Manager.
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Apart from teaching effective customer service, an online course in hospitality will teach you about a range of other important functions of the industry. This may include preparing budgets, rostering staff, legal knowledge for business compliance, managing operational plans and coordinating marketing and promotional activity. You can choose a level of study to suit your immediate hospitality aspirations, from certificate level to a bachelor degree in hospitality management.
While you may not think a formal qualification is necessary to get into hospitality, it’s what will distinguish you from others in the market and will give you a competitive edge, both in Australia and overseas. A qualification could be what gets you the job at that tropical resort, hatted restaurant or the popular pub down the road.
So before you get your passport ready, get an accredited qualification that will open those hotel and restaurant doors.
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Free Hospitality career guide!