Cleaning Supervisor Resume Examples and How to Write
Are you struggling to secure interviews for Cleaning Supervisor positions in Australia? You’re not alone. The facilities management and cleaning services industry demands dedicated professionals who can maintain high standards of cleanliness, manage diverse teams, and ensure compliance with health and safety regulations whilst juggling demanding schedules and client expectations. Whether you’re advancing from cleaner roles, transitioning from other supervisory positions, or seeking to leverage your cleaning operations experience in new environments, crafting an exceptional Cleaning Supervisor resume is crucial to demonstrating your leadership capabilities and operational excellence.
This comprehensive guide will walk you through everything you need to know about creating an effective Cleaning Supervisor resume tailored for the Australian facilities management market. From showcasing your experience managing cleaning teams and maintaining quality standards to demonstrating your ability to implement efficient processes and achieve client satisfaction, we’ll help you build a resume that captures the attention of facilities managers, cleaning contractors, and operations directors across Australia’s diverse commercial and institutional sectors.
Cleaning Supervisor Resume (Text Version)
Maria Santos
Cleaning Supervisor | Operations Management & Team Leadership
📧 [email protected] | 📱 0423 456 789
🔗 linkedin.com/in/mariasantos-cleaningsupervisor | 📍 Sydney, NSW
🧹 OH&S Certified | First Aid | Available 24/7 On-Call
PROFESSIONAL SUMMARY
Results-driven Cleaning Supervisor with 8+ years of experience managing comprehensive cleaning operations across commercial, healthcare, and educational facilities. Proven track record of supervising teams of 25+ staff whilst maintaining 98% client satisfaction rates through effective quality control and process improvement initiatives. Expert in OH&S compliance, chemical safety, and infection control with demonstrated success reducing workplace incidents by 45% and operational costs by 18% through strategic resource management. Skilled in staff training, rostering, and performance management with strong ability to maintain service delivery standards across multiple sites during peak and after-hours operations.
PROFESSIONAL EXPERIENCE
Senior Cleaning Supervisor | ISS Facility Services, Sydney | Apr 2020 – Present
– Oversee comprehensive cleaning operations for 8 commercial office buildings totalling 150,000 sqm, managing team of 28 cleaners across day and night shifts
– Maintain 98% client satisfaction rating through implementation of quality control systems and regular performance monitoring across all contracted sites
– Reduced operational costs by $85K annually through strategic roster optimisation, supply chain management, and process efficiency improvements
– Conduct daily site inspections and quality audits ensuring compliance with Australian Standards and client specifications across all managed facilities
– Lead staff training programs in chemical handling, OH&S procedures, and infection control protocols, achieving 100% certification compliance
– Manage emergency response and after-hours call-outs, maintaining 24/7 service availability with average response time under 45 minutes
Cleaning Supervisor | Spotless Group, Sydney | Jun 2018 – Mar 2020
– Supervised cleaning operations for major healthcare facility including Royal Prince Alfred Hospital, managing 15 cleaners across specialized infection control zones
– Implemented enhanced sanitization protocols during flu seasons, reducing hospital-acquired infection incidents by 22% through rigorous cleaning procedures
– Coordinated with clinical staff and facility management to ensure minimal disruption during cleaning activities whilst maintaining sterile environment standards
– Managed inventory of specialized cleaning chemicals and equipment worth $45K, maintaining optimal stock levels and cost control
– Trained new staff in healthcare-specific cleaning protocols including biohazard handling and isolation room procedures
Team Leader – Cleaning Services | Compass Group Australia, Melbourne | Feb 2016 – May 2018
– Led cleaning team of 12 staff providing services to university campus including lecture halls, laboratories, and residential facilities
– Developed and implemented green cleaning program using environmentally sustainable products, reducing chemical usage by 30% whilst maintaining quality standards
– Coordinated special event cleaning including graduation ceremonies and conferences, managing additional staff and extended hours
– Maintained detailed cleaning schedules and inspection records, ensuring compliance with educational facility standards and health department requirements
Senior Cleaner | Programmed Facility Management, Melbourne | Sep 2014 – Jan 2016
– Performed comprehensive cleaning duties across multiple commercial sites including offices, retail spaces, and industrial facilities
– Demonstrated exceptional attention to detail and reliability, earning promotion to supervisory role within 18 months
– Assisted with training new staff and quality control inspections, contributing to team efficiency and service improvement
– Maintained equipment and supplies, reporting maintenance needs and managing daily inventory requirements
EDUCATION & CERTIFICATIONS
Certificate III in Cleaning Operations | TAFE NSW | 2019 – 2020
– Specialisation: Commercial and Industrial Cleaning
– Relevant coursework: OH&S Procedures, Chemical Safety, Team Leadership, Quality Management
– Work placement: 120 hours supervised practice at major commercial facility
Certificate II in Cleaning | Skills Training Australia | 2014
– Foundation training in cleaning techniques, equipment operation, and workplace safety
– Basic chemical handling and waste management procedures
Professional Certifications:
– Working Safely at Heights Certification – Current
– First Aid & CPR Certification – Current
– Chemical Handling & Safety Certificate – Current
– Food Safety Supervisor Certificate – Current
CORE COMPETENCIES
Operations Management: Multi-site coordination, quality control systems, process improvement, resource allocation
Team Leadership: Staff supervision, training delivery, performance management, roster coordination
Compliance & Safety: OH&S regulations, infection control, chemical safety, risk assessment
Client Relations: Service delivery standards, complaint resolution, contract compliance, stakeholder communication
PROFESSIONAL ACHIEVEMENTS
• Maintained 98% client satisfaction rating across 150,000+ sqm of managed commercial space
– Reduced workplace safety incidents by 45% through comprehensive training and safety protocol implementation
– Achieved $85K annual cost savings through process optimisation and efficient resource management
– ‘Supervisor of the Year’ – ISS Australia Excellence Awards (2023)
– ‘Safety Leadership Award’ – Spotless Group Recognition Program (2019)
What is The Best Format for a Cleaning Supervisor Resume?
For Cleaning Supervisor positions in Australia, the reverse chronological format is ideal as it clearly demonstrates your career progression in cleaning services and facilities management whilst showcasing your increasing responsibilities and leadership development. This format allows employers to easily track your advancement from cleaning roles to supervisory positions.
Key formatting guidelines:
Font and Size: Use professional, clean fonts like Calibri, Arial, or Helvetica. Keep your name and contact information in 16-18pt font, section headings in 14pt, and body text in 11-12pt for optimal readability across different hiring contexts.
Margins and White Space: Maintain 2.5cm margins with adequate white space between sections. This creates a neat, organised appearance that reflects the attention to detail expected in cleaning supervision roles.
File Type: Always submit as PDF unless specifically requested otherwise. This preserves your formatting integrity when viewed by different hiring managers, facilities coordinators, and operations teams using various systems.
Essential Resume Sections:
Header: Include your full name, professional title (Cleaning Supervisor, Operations Supervisor, etc.), phone number, email address, LinkedIn profile, location, and key certifications or availability details.
Professional Summary: A compelling 3-4 line overview highlighting your years of cleaning supervision experience, team leadership capabilities, key achievements, and operational specialisations.
Professional Experience: Your career history emphasising supervisory responsibilities, team management, quality achievements, and measurable operational improvements.
Education & Certifications: Relevant cleaning and facilities management qualifications, plus professional certifications that validate your operational expertise and compliance knowledge.
Other Sections: Core competencies, professional achievements, and additional qualifications that demonstrate your comprehensive cleaning supervision capabilities.
What Experience Should Be on Your Cleaning Supervisor Resume?
Your experience section must demonstrate your capability to lead cleaning teams, maintain quality standards, and ensure operational efficiency across diverse facility types. Focus on roles that showcase your leadership abilities, quality control systems, safety management, and success in delivering consistent cleaning services whilst managing costs and client relationships.
What to include:
• Team leadership and staff management experience with specific numbers
– Quality control systems and client satisfaction achievements
– OH&S compliance and incident reduction accomplishments
– Cost management and operational efficiency improvements
– Multi-site coordination and resource management
– Training delivery and staff development activities
– Emergency response and problem-solving capabilities
Correct Example:
Cleaning Supervisor | Ventia Services, Brisbane | May 2021 – Present
– Supervise comprehensive cleaning operations across 12 government facilities including courts, libraries, and administrative buildings, managing team of 22 cleaners
– Maintain 97% client satisfaction rating through rigorous quality control processes and regular performance monitoring across 80,000+ sqm of public facilities
– Reduced operational costs by $65K annually through strategic rostering, supply optimisation, and process improvement initiatives
– Implement and maintain COVID-19 enhanced cleaning protocols, ensuring compliance with Queensland Health guidelines and maintaining safe public environments
– Conduct weekly OH&S training sessions and safety inspections, achieving zero workplace incidents over 24+ months of operations
– Coordinate with facility managers and government stakeholders on service delivery requirements, contract variations, and emergency cleaning responses
Wrong Example:
Cleaning Supervisor | Cleaning Company, Brisbane | 2021 – Present
– Managed cleaning staff and various facilities
– Made sure buildings were clean and tidy
– Dealt with client complaints and issues
– Trained new staff when needed
– Followed safety rules and procedures
Entry-Level Cleaning Supervisor Resume Samples [Experience]
For candidates transitioning into Cleaning Supervisor roles from cleaner or team leader positions, emphasise your leadership experience, quality achievements, and readiness to take on broader supervisory responsibilities.
Entry-Level Correct Example:
Senior Cleaner / Team Leader | CleanCorp Australia, Perth | Jan 2022 – Present
– Lead cleaning team of 8 staff providing services to shopping centre with 45,000+ daily visitors, ensuring consistent quality standards across retail and common areas
– Achieved 96% client satisfaction through proactive quality checks and immediate issue resolution during peak shopping periods
– Train new team members in commercial cleaning techniques, equipment operation, and customer interaction protocols
– Coordinate with centre management on special cleaning requirements including events, maintenance activities, and emergency responses
– Maintain cleaning supply inventory and equipment, ensuring optimal resource availability whilst controlling costs within allocated budgets
Relief Supervisor | Various contracts | Jun 2021 – Dec 2021
– Provided temporary supervisory coverage across multiple client sites during permanent supervisor absences, managing teams of 5-15 cleaners
– Maintained service continuity and quality standards across diverse facility types including offices, schools, and healthcare facilities
– Demonstrated adaptability and leadership skills, receiving positive feedback from clients and permanent staff
– Gained experience in different cleaning protocols, client communication, and team management approaches
Entry-Level Wrong Example:
Senior Cleaner | Cleaning Service, Perth | 2022 – Present
– Worked as cleaner in shopping centre
– Sometimes helped train new staff
– Want to become a cleaning supervisor
– Good at following instructions and working hard
– Ready to take on more responsibility
How to Write the Education Section for Your Cleaning Supervisor Resume
The education section is important for Cleaning Supervisor roles as it demonstrates your formal training in cleaning operations, safety procedures, and team leadership. Australian facilities management employers value relevant qualifications and ongoing professional development that supports operational excellence and compliance standards.
Include your cleaning-related qualifications, safety certifications, and continuing education that validates your supervisory capabilities. Highlight any specialised training in areas such as infection control, chemical safety, or facilities management.
Cleaning Supervisor Resume Example [Education]
Certificate IV in Cleaning Management | TAFE Queensland | 2021 – 2022
– Specialisation: Commercial Cleaning Operations and Team Leadership
– Relevant coursework: Supervisory Skills, Quality Management Systems, OH&S Compliance, Contract Management
– Practical training: 200 hours supervised management practice at major commercial facility
– Final project: “Implementing Sustainable Cleaning Practices in Commercial Buildings” (Distinction)
Certificate III in Cleaning Operations | TAFE Queensland | 2019 – 2020
– Foundation studies in commercial and industrial cleaning techniques
– Practical training in equipment operation, chemical handling, and safety procedures
– Work placement: 120 hours at Brisbane Airport cleaning operations
Professional Certifications:
– Working Safely at Heights – Current
– First Aid & CPR Certification – Current
– Chemical Handling Safety Certificate – Current
– Infection Control in Healthcare Facilities – Queensland Health (2023)
Professional Development:
– Leadership in Facilities Management – Australian Institute of Facility Management (2023)
– Advanced OH&S for Supervisors – Safe Work Australia (2022)
– Green Cleaning and Sustainability – EcoClean Training Institute (2021)
How to Write the Skills Section for Your Cleaning Supervisor Resume
The skills section is crucial for Cleaning Supervisor resumes as it demonstrates your comprehensive capabilities across team leadership, operational management, safety compliance, and quality control. Include 15-25 skills that showcase your ability to manage cleaning operations efficiently whilst ensuring high standards and regulatory compliance.
Balance technical cleaning knowledge with leadership competencies and operational skills. Australian facilities management employers seek cleaning supervisors who combine practical cleaning expertise with strong management abilities and safety awareness.
Cleaning Supervisor Resume Skills (Hard Skills)
• Cleaning Operations: Commercial cleaning techniques, industrial equipment operation, floor care, window cleaning, carpet maintenance
– Chemical Management: MSDS interpretation, chemical mixing, safety protocols, storage procedures, waste disposal
– Quality Control: Inspection protocols, performance monitoring, client audits, compliance verification
– Safety & Compliance: OH&S regulations, risk assessment, incident reporting, infection control, food safety
– Equipment Management: Maintenance scheduling, operator training, troubleshooting, procurement, cost control
– Inventory Control: Stock management, supply ordering, cost analysis, waste reduction, budget monitoring
– Documentation: Inspection reports, training records, incident logs, client communication, compliance records
– Technology: Cleaning management software, rostering systems, mobile reporting apps, communication platforms
Cleaning Supervisor Resume Skills (Soft Skills)
• Team Leadership: Staff supervision, performance management, motivation, conflict resolution, delegation
– Communication: Client relations, staff instruction, report writing, multilingual capability, stakeholder engagement
– Problem Solving: Issue resolution, process improvement, emergency response, resource optimization
– Time Management: Shift scheduling, roster coordination, deadline management, workflow optimization
– Attention to Detail: Quality inspection, standard maintenance, error detection, thoroughness
– Adaptability: Client requirements, schedule changes, emergency situations, new procedures
– Customer Service: Client satisfaction, complaint handling, relationship building, service recovery
– Training & Development: Staff coaching, skills assessment, competency development, knowledge transfer
How to pick the best Cleaning Supervisor skills:
1. Match facility requirements – Include skills relevant to the specific types of facilities mentioned in the job posting
2. Emphasise compliance knowledge – Highlight OH&S, infection control, and regulatory compliance capabilities
3. Include leadership competencies – Show team management, training, and performance management skills
4. Balance technical and soft skills – Demonstrate both cleaning expertise and supervisory capabilities
5. Highlight problem-solving abilities – Include skills related to issue resolution and process improvement
6. Show client focus – Include skills that demonstrate commitment to service quality and client satisfaction
Cleaning Supervisor Resume Examples [Skills]
Core Competencies:
– Multi-Site Operations Management: 8+ years supervising cleaning operations across 150,000+ sqm of commercial, healthcare, and educational facilities
– Team Leadership Excellence: Successfully managed teams of up to 28 cleaners across day and night shifts, maintaining 95%+ staff retention rates
– Quality Control Systems: Implemented comprehensive inspection protocols achieving 98% client satisfaction across diverse facility types and service contracts
– OH&S Compliance: Reduced workplace incidents by 45% through proactive safety training and rigorous protocol implementation across all managed sites
– Cost Management: Delivered $85K+ annual savings through strategic resource optimisation, efficient rostering, and process improvement initiatives
Should I Add Bonus Sections to My Cleaning Supervisor Resume?
Additional sections can enhance your Cleaning Supervisor resume, particularly in the Australian facilities management market where employers value specialised knowledge, safety expertise, and proven reliability. These sections help demonstrate your comprehensive capabilities and professional commitment to excellence in cleaning operations.
Valuable bonus sections include:
Professional Certifications: Safety certifications, specialized cleaning qualifications, and industry-specific training that validate your expertise and compliance knowledge.
Professional Recognition: Industry awards, client commendations, or peer recognition that demonstrates excellence in cleaning supervision and service delivery.
Specialized Training: Advanced courses in infection control, green cleaning, facilities management, or supervisory skills that enhance your operational capabilities.
Languages: Particularly valuable in Australia’s multicultural workplace environment for managing diverse cleaning teams and communicating with international facility users.
Professional Associations: Membership in organizations like the Building Service Contractors Association Australia or facilities management professional bodies.
Volunteer Work: Community service or volunteer cleaning activities that demonstrate your commitment to service and community engagement.
Cleaning Supervisor Resume Examples [Other Sections]
Professional Certifications:
– Working Safely at Heights Certification – Safe Work Australia (Current)
– Advanced First Aid & CPR – St John Ambulance (Current)
– Chemical Handling & Safety Certificate – ChemCert Australia (Current)
– Infection Control in Healthcare – Australian Commission on Safety and Quality (2023)
– Green Cleaning Professional Certificate – ISSA Australia (2022)
Professional Recognition:
– ‘Supervisor of the Year’ – ISS Australia National Awards (2023)
– ‘Excellence in Safety Leadership’ – Spotless Group Recognition (2022)
– ‘Client Service Excellence’ – Facilities Management Association Award (2021)
– Perfect attendance recognition – 3 consecutive years (2020-2023)
Specialized Training:
– Leadership Development Program – Australian Institute of Management (2023)
– Advanced Infection Control Workshop – Queensland Health (2022)
– Sustainable Cleaning Practices Certification – EcoClean Australia (2021)
– Conflict Resolution in the Workplace – Workplace Mediation Australia (2020)
Community Involvement:
– Volunteer Coordinator – Local School Cleaning Program (2021-Present)
– Emergency Response Volunteer – Red Cross Australia (2020-Present)
– Community Garden Maintenance Team Leader (2019-Present)
Wrong Example:
Additional Information:
– Have various safety certificates
– Received some awards at work
– Completed training courses
– Help out in the community
– Good at working with different people
Additional sections to consider: Equipment operation certifications, specialized facility experience (cleanroom, laboratory, food service), emergency response training, and relevant hobbies that demonstrate attention to detail or organizational skills.
How to write a Cleaning Supervisor Resume Objective or Resume Summary
Your professional summary is your operational excellence statement – a professional 3-4 line overview that immediately communicates your supervisory expertise, team leadership capabilities, and commitment to maintaining high cleaning standards. Focus on your years of experience, team sizes managed, key achievements, and the operational value you bring to facilities management.
Key elements to include:
• Years of cleaning supervision and team leadership experience
– Size of teams managed and scope of facilities overseen
– Key achievements including client satisfaction and operational improvements
– Specialisation areas (healthcare, commercial, industrial, etc.)
– Professional qualifications and compliance expertise
Cleaning Supervisor Resume Summary Examples
Correct Example:
Professional Summary:
Dedicated Cleaning Supervisor with 10+ years of comprehensive facilities management experience leading teams of 30+ cleaners across diverse commercial, healthcare, and educational environments. Proven track record of maintaining 97% client satisfaction whilst reducing operational costs by $120K annually through strategic process improvements and resource optimisation. Expert in OH&S compliance, infection control, and quality management with demonstrated success reducing workplace incidents by 50% through comprehensive training and safety protocol implementation. Seeking to leverage extensive supervisory expertise and operational excellence to drive cleaning service quality and team performance in challenging facilities management environment.
Wrong Example:
Professional Summary:
Experienced cleaning professional looking for supervisor position. Good at managing people and making sure buildings are clean. Have worked in different places and understand cleaning requirements. Looking for opportunity to advance career and take on more responsibility.
For candidates transitioning into Cleaning Supervisor roles from senior cleaner or team leader positions, emphasise your leadership experience, quality achievements, and readiness to take on broader supervisory responsibilities whilst highlighting your operational knowledge and team coordination skills.
Entry-Level Cleaning Supervisor Resume Summary Examples
Entry-Level Correct Example:
Professional Summary:
Experienced Senior Cleaner with 6+ years of hands-on facilities management experience and demonstrated leadership capabilities managing teams of 12+ cleaning staff. Strong foundation in quality control processes and OH&S compliance with proven ability to maintain 95% client satisfaction through attention to detail and proactive issue resolution. Certificate IV qualified in Cleaning Management with comprehensive knowledge of commercial cleaning operations, safety procedures, and team coordination. Ready to apply extensive operational knowledge and natural leadership abilities to excel in Cleaning Supervisor role driving service excellence and team performance.
Entry-Level Wrong Example:
Professional Summary:
Hard-working cleaner ready to become supervisor. Have been cleaning for several years and sometimes help train new people. Good at following instructions and working independently. Looking for opportunity to advance into management position.
How to Update Your LinkedIn Profile When Updating Your Cleaning Supervisor Resume
Your LinkedIn profile is increasingly important for Cleaning Supervisor career advancement in Australia, where 43% of facilities management recruiters and operations managers use LinkedIn to source supervisory talent. When updating your resume, simultaneously optimize your LinkedIn profile to showcase your operational expertise and attract opportunities from facilities management companies, cleaning contractors, and property management firms across Australia.
LinkedIn provides opportunities to demonstrate your professional approach to facilities management, share insights about cleaning operations excellence, and build relationships within Australia’s facilities management community. Use this platform to showcase your professional standards and operational leadership whilst maintaining industry credibility.
LinkedIn Headline Optimisation for Cleaning Supervisors
Your LinkedIn headline should capture your supervisory expertise, operational achievements, and professional value within the 220-character limit. Include keywords that Australian facilities management recruiters commonly search for when sourcing cleaning supervision candidates.
Effective LinkedIn Headlines:
• “Cleaning Supervisor | Team Leadership & Operations Management | 98% Client Satisfaction | OH&S Expert | Sydney Metro”
– “Facilities Management Supervisor | Multi-Site Operations | 25+ Staff Leadership | Quality Control Specialist”
– “Senior Cleaning Supervisor | Commercial & Healthcare Facilities | Cost Reduction Expert | Available Australia-wide”
Ineffective LinkedIn Headlines:
• “Cleaning Supervisor”
– “Facilities Worker seeking opportunities”
– “Cleaning Professional with experience”
LinkedIn Summary vs Resume Summary: Key Differences
Your LinkedIn summary can be 3-5 paragraphs, allowing you to share your approach to cleaning supervision, operational philosophy, and commitment to service excellence in greater depth. Include your methodology for team leadership, quality control systems, and what drives your dedication to maintaining high facility standards.
Australian facilities management professionals value reliability and operational excellence, so share your approach to problem-solving, team development, and continuous improvement. Include a call-to-action encouraging connections with other facilities management professionals.
Showcasing Cleaning Supervisor Experience on LinkedIn
Transform your resume bullet points into professional narratives that provide context about your operational challenges, leadership approach, and service improvements you’ve implemented. LinkedIn’s expanded format allows you to share specific examples of crisis management, team development success, or innovative cleaning solutions you’ve developed.
Focus on professional achievements, system improvements, and leadership outcomes rather than routine cleaning tasks. This positions you as an operations professional rather than just a cleaning worker.
LinkedIn Skills and Endorsements for Cleaning Supervisors
Add up to 50 skills focusing on supervision, operations management, safety compliance, and quality control. Pin your top 3 skills (such as “Team Leadership,” “Operations Management,” and “Quality Control”) to appear prominently on your profile.
Actively seek endorsements from supervisors, colleagues, clients, and team members who can validate your supervisory capabilities and operational expertise. Quality endorsements from credible facilities management professionals enhance your profile credibility.
LinkedIn Profile Tips for Australian Cleaning Supervisors
Network strategically with Australian facilities managers, property managers, operations directors, and cleaning industry professionals. Join facilities management groups and cleaning industry networks to build professional connections.
Share professional insights by posting about cleaning innovation, safety best practices, team leadership approaches, or operational improvements. Thoughtful posting demonstrates your professional engagement and expertise.
Engage with industry content by commenting meaningfully on posts from facilities management companies, cleaning contractors, and industry publications. Professional engagement shows your active participation in the facilities management community.
Highlight Australian expertise by mentioning your knowledge of local OH&S regulations, Australian Standards, and experience with diverse facility types common in the Australian commercial property market.
Ready to advance your career as a Cleaning Supervisor in Australia? A compelling resume is your foundation for accessing supervisory opportunities across the country’s diverse facilities management sector. Complement your resume with our targeted cover letter resources that demonstrates your operational mindset and understanding of how professional cleaning services support business operations and facility user satisfaction.
For additional career development resources, explore cleaning and facilities management opportunities on SEEK and connect with Australia’s facilities management community through industry associations and professional networks. Success in cleaning supervision requires operational excellence, team leadership skills, and unwavering commitment to quality standards – with the right resume and professional approach, you’ll be well-positioned to secure your next Cleaning Supervisor role and continue advancing in facilities management.
