Understanding of network protocols and infrastructure Ability to install and configure network hardware and software Experience with fault diagnosis and troubleshooting Knowledge of security practices and access controls User account and permissions management Server and workstation administration Clear and accurate documentation skills Strong communication and support skills Ability to work under pressure and respond to faults quickly Commitment to ongoing learning and professional development

Become a Network Services Administrator

A Network Services Administrator keeps the tech backbone of a business running every day. They set up and maintain the networks that link every device in an organisation. It is a hands-on, problem-solving career at the centre of how modern workplaces run.

The role is busy and varied. Administrators manage servers, workstations, and security systems. They fix faults, update user accounts, and keep records of all network changes. No two days look the same.

You will also spend time supporting your colleagues. Training staff on new software and systems is part of the job. Good communication and patience go just as far as your technical skills.

Career options grow fast in this field. With a few years of experience, you can move into senior roles like Network Engineer or IT Manager. It is a great path into areas like cloud computing and cybersecurity.

Career Outlook for Network Services Administrator

The outlook for Network Services Administrators in Australia is positive. Around 5,000 people work in this role nationally, and future demand is rated as strong (yourcareer.gov.au, 2025). Most are around 42 years old, and 88% work full-time. Average weekly pay is $2,308, which is around $120,000 a year.

The tech sector keeps growing, and networks are the backbone of every digital business. More businesses are moving to the cloud and building up their cybersecurity. This is driving demand for skilled network pros. This makes now a great time to enter this field. With the right skills and real-world experience, there are clear paths to senior and specialist roles.

Steps to Become a Network Services Administrator

Step 1: Complete the Certificate IV in Information Technology (ICT40120)

Start with the Certificate IV in Information Technology (ICT40120) at a TAFE or RTO. This takes 12–18 months full-time and covers network basics, hardware upkeep, and IT support. It is a solid base for an entry-level network role and is on offer at TAFEs in every state.

Step 2: Advance with a Diploma of Information Technology (ICT50220) or a Bachelor Degree

Build on your Certificate IV with the Diploma of Information Technology (ICT50220). This takes around 18 months full-time at a TAFE or RTO. It covers network design, systems admin, and security in more depth. Or, a Bachelor of Information Technology takes three years full-time at a university and opens doors to more senior roles.

Step 3: Earn Industry Certifications

Add vendor certifications to boost your job prospects. The Cisco Certified Network Associate (CCNA) is the most widely known. CompTIA Network+ is a strong entry-level option. Microsoft AZ-104 (Azure Administrator Associate) is valued in cloud workplaces. Each can be done via self-study or short courses at an RTO, typically in three to six months. Check the current code on the provider’s site before you enrol.

Step 4: Build Experience in Entry-Level IT Roles

Apply for entry-level jobs such as help desk tech, IT support officer, or junior network technician. These roles build real skills in fault finding, user support, and network setup. Most employers want one to two years of experience before hiring a Network Services Administrator. Work placements through your TAFE or university course also count.

Step 5: Join the Australian Computer Society (ACS)

ACS membership gives you access to professional development, industry events, and peer networks across Australia. The ACS also offers the Certified Professional (ACS CP) credential to support your career growth. Staying active in a professional body helps you keep up as network tech changes and new certifications come out.

What does a Network Services Administrator do?

A Network Services Administrator is kept busy from the start of each day. They install and set up network hardware and software. They keep servers and computers running, and fix issues as they arise. They manage user accounts, passwords, and security settings. They also document every change and fault so the team has a clear record to work from. Alongside the technical work, they train and support staff. They help colleagues get the most from the systems they use. It is a role that blends precision, speed, and real people skills.

Tasks

Network Services Administrators play a vital role in keeping an organisation’s technology working. They handle everything from day-to-day maintenance to major network upgrades. If you enjoy solving problems and working with technology, this role has a lot to offer.

Support and Troubleshoot – Provides specialist skills for network problems and emergencies.
Network Installation – Installs, configures, tests, and maintains networks, servers, and workstations.
Network Programming – Provides programming support to meet business needs.
Documentation – Prepares and maintains network inventory records and fault logs.
User Training – Trains staff on software applications, systems, and telecom tools.
Telecom Maintenance – Maintains telecom systems, including handsets and company mobile devices.
Inventory Management – Keeps IT inventories current and manages equipment disposal.

Skills for Success

To work as a Network Services Administrator, you need a solid mix of technical and practical skills. You should be comfortable setting up and maintaining network hardware and software. Knowing how to spot and fix network faults quickly is a big part of the job. Security awareness matters too, as you will help protect your organisation’s data and systems.

People skills are just as valuable as technical ones. You will often support colleagues who need help with software or network access. Being able to explain issues in plain, simple terms helps you build trust with the teams you support. Staying curious matters. Keeping your certifications current through training and study sets you up for long-term success in this field.

Skills & Attributes

Understanding of network protocols and infrastructure
Ability to install and configure network hardware and software
Experience with fault diagnosis and troubleshooting
Knowledge of security practices and access controls
User account and permissions management
Server and workstation administration
Clear and accurate documentation skills
Strong communication and support skills
Ability to work under pressure and respond to faults quickly
Commitment to ongoing learning and professional development

Average Salaries

Network Services Administrators in Australia earn a median of around $120,000 a year. This is based on weekly pay of $2,308 (yourcareer.gov.au, 2025). Entry roles start at around $70,000. Senior staff with top certifications can earn $140,000 or more. Pay varies by industry, location, and years of experience.

How to Become A Network Services Administrator

Diploma of Information Technology

Cyber Security Analyst Pathway

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