How to Become A Customs and Border Protection Officer

Steps to become a Customs and Border Protection Officer

Step 1: Confirm you meet the eligibility requirements

Before applying, check that you meet the ABF’s entry requirements. You must be an Australian citizen aged 18 or over. You also need a minimum of a Year 10 Certificate, a trade certificate, or a Certificate IV or higher qualification. Relevant work experience can also substitute for formal qualifications. All applicants must obtain an Australian Government Security Clearance (AGSVA). You also need an Employee Suitability Clearance (ESC) before starting work (Australian Border Force, 2025).

Step 2: Gain a relevant qualification to strengthen your application

A higher qualification can strengthen your application for the BFORT program. The Certificate IV in Government (PSP40122) is a nationally recognised VET qualification covering public administration and government work. It is available at TAFE institutions across Australia and takes about 12 months part-time. Another useful option is the Certificate IV in Justice Studies, which covers law, criminal justice, and legal processes. Ask your local TAFE or RTO about current enrolment (confirm the qualification code on training.gov.au).

Step 3: Apply for the Border Force Officer Recruit (BFORT) program

The BFORT program is the ABF’s entry-level pathway to becoming a sworn Border Force Officer. The ABF advertises positions several times per year via the Department of Home Affairs jobs portal. The selection includes cognitive and work reliability tests, a fitness assessment, and a medical check. A thorough background check is also part of the process. Allow up to six months for the whole process. Practise aptitude tests and build your fitness before you apply.

Step 4: Complete the BFORT Training Program (up to 12 months)

Successful applicants enter the Border Force Officer Recruit Training (BFORT) program at the ABF College. Training runs for up to 12 months and covers customs law, border security, risk assessment, enforcement procedures, and detection techniques. During training, you are paid $70,477 per year plus 15.4% superannuation and allowances at the APS3 level (ABF, 2025). Training involves shift work and may include a residential component. Leave is generally not granted during the program unless approved by the ABF College.

Step 5: Take up your first posting as a sworn ABF officer

After graduating from BFORT, you become a sworn ABF officer and take up your first posting. Your location depends on ABF operational needs. You will be posted in the same city where you completed your training. Most new officers are posted to major international airports or seaports. You may work rotating shifts including nights, weekends, and public holidays.

Step 6: Build expertise and pursue specialist roles

After gaining operational experience, you can apply for specialist streams within the ABF. Options include intelligence analysis, investigations, marine operations, compliance work, and management. Further study can also help your career grow. The Diploma of Government (PSP50122) is available through TAFE and RTOs and takes around 12 to 18 months part-time. It builds skills in public sector policy and leadership. Senior officers can progress to higher APS levels, with pay rising significantly as experience grows.

Customs and Border Protection Officers keep Australia’s borders safe every single day. They check passengers at airports and seaports, inspect cargo for contraband, and review travel documents for compliance. Officers interview travellers, enforce customs and biosecurity laws, and work alongside other agencies like the Australian Federal Police. They use x-ray scanners, detection dogs, and intelligence tools to spot risks quickly. This hands-on role demands sharp attention to detail and a genuine commitment to protecting the Australian community.

Working as a Customs and Border Protection Officer means each day brings new challenges. Officers check passengers, clear cargo, and apply Australia’s customs and biosecurity laws at airports and seaports. The work is varied, fast-paced, and genuinely important for community safety.

• Inspecting cargo: examine shipments and freight to detect contraband, undeclared items, and goods that do not comply with Australian law.
• Passenger checks: screen arriving and departing travellers, review their documents, and assess declarations for compliance.
• Monitoring border areas: watch for signs of smuggling, illegal crossings, or other suspicious activity at ports of entry.
• Enforcing laws: apply customs, immigration, and biosecurity laws to stop illegal activity at the border and protect the Australian community.
• Interviewing travellers: ask questions to verify declarations, spot inconsistencies, and identify people who need further checks.
• Providing assistance: help travellers understand customs rules and what they can or cannot bring into Australia.
• Working with other agencies: share information and coordinate with the Australian Federal Police and other law enforcement bodies.
• Ongoing training: take part in regular training to stay up to date on laws, procedures, and detection technology.

• Risk assessment and threat identification
• Attention to detail
• Clear verbal and written communication
• Critical thinking and decision-making
• Knowledge of customs and immigration law
• Physical fitness and stamina
• Cultural awareness and sensitivity
• Integrity and ethical conduct
• Teamwork and inter-agency collaboration
• Use of detection technology and data systems
• Calm under pressure
• Conflict resolution and de-escalation
• Report writing and documentation
• Adaptability to changing procedures