Steps to become a Lifestyle Manager
Step 1: Complete a Certificate IV in Business (BSB40120)
Enrol in the Certificate IV in Business (BSB40120) at a TAFE, RTO, or online provider. This course takes around 6–12 months part-time. It covers scheduling, client service, and communication. You will build a strong base in the admin tasks that drive lifestyle management work.
Step 2: Work in a Client-Facing Support Role
Spend at least 12–24 months in hospitality, event work, executive assistance, or home management. These roles build your skills in client contact, logistics, and quick problem-solving. Look for roles that expose you to scheduling, vendor work, and high service standards.
Step 3: Complete the Diploma of Personal Concierge Services (10502NAT)
Enrol in the Diploma of Personal Concierge Services (10502NAT) to gain in-depth knowledge of lifestyle and concierge work. This course is available through RTOs across Australia and takes around 12–18 months to finish. Check the current delivery options on training.gov.au, as they vary by state.
Step 4: Join a Professional Body
Become a member of the Australian Institute of Office Professionals (AIOP) or a like body. This gives you access to training, events, and a strong peer network. It is very useful when you are starting out and building your name in the field.
Step 5: Apply for Roles or Start Your Own Practice
Apply for Lifestyle Manager roles with private homes, hotel groups, corporate concierge firms, or property firms. Or set up your own sole trader practice. Build a strong profile, gather client reviews, and register your business with your state authority.
A Lifestyle Manager handles whatever it takes to keep a client’s day running smoothly. On any given day, they might review the client’s schedule or book a restaurant. They might also arrange a tradesperson or prepare for an upcoming event. They stay in regular contact with service providers and anticipate what the client will need next. It is a fast-paced, problem-solving role where no two days are the same.
A Lifestyle Manager runs the personal and household tasks that keep a client’s life organised and enjoyable. The role is creative, practical, and always centred on the client’s needs. No two days are the same, which is part of what makes it so appealing.
- Client Consultation – meeting with clients to understand their needs, preferences, and goals
- Event Planning – organising and running events such as dinners, parties, and corporate functions
- Travel Arrangements – planning and booking travel, including flights, accommodation, and activities
- Personal Shopping – helping clients shop for clothing, gifts, and homewares that match their style
- Household Management – overseeing household staff, maintenance, and domestic tasks
- Time Management – building schedules and to-do lists that keep clients on track
- Wellness Coordination – arranging fitness classes, health check-ups, and wellness experiences
- Networking – building relationships with vendors and service providers to access the best options
- Budget Management – tracking lifestyle spending and helping clients manage expenses
- Problem Solving – handling any issues that pop up in a client’s personal or home life
The best Lifestyle Managers combine practical skills with strong people skills. Being highly organised is essential, since clients count on their manager to track many tasks at once. Clear communication matters just as much, as the role involves daily contact with clients, vendors, and household staff.
Adaptability is a big plus in this field. No two clients are alike, and plans can shift without warning. A good eye for detail and a calm attitude under pressure are essential. A genuine passion for helping others will set any Lifestyle Manager up for success.
