IT Infrastructure Manager Resume Examples and How to Write
Frustrated by applying for IT infrastructure management roles without securing interviews, despite having extensive technical experience and successful project delivery history? You’re not alone. Many skilled infrastructure professionals across Australia find themselves stuck in senior technical roles, wondering why their expertise in cloud architecture, network management, and systems administration isn’t translating into management opportunities at enterprises, government agencies, and growing technology companies.
Australia’s IT infrastructure sector is undergoing rapid transformation as organisations migrate to cloud platforms, implement hybrid work technologies, and strengthen cybersecurity defenses. Whether you’re stepping up from infrastructure architect roles, transitioning from systems engineering, or completing leadership studies through institutions like University of Technology Sydney, your resume needs to demonstrate both deep technical expertise and the strategic leadership capabilities that Australian businesses demand from IT infrastructure leaders.
This comprehensive guide will revolutionise how you present your IT infrastructure management credentials, providing you with industry-specific strategies to showcase your technical leadership achievements, highlight your strategic planning capabilities, and demonstrate the team building and vendor management skills that position you as the infrastructure leader Australian organisations need to modernise their technology foundations and drive digital transformation.
IT Infrastructure Manager Resume (Text Version)
ANDREW PATEL
IT Infrastructure Manager
Mobile: 0434 789 123
Email: [email protected]
LinkedIn: linkedin.com/in/andrewpatelinfra
Location: Melbourne, VIC
EXECUTIVE SUMMARY
Strategic IT infrastructure leader with 12+ years of experience designing, implementing, and managing enterprise technology platforms across financial services, healthcare, and manufacturing sectors. Successfully led infrastructure modernisation projects worth $15M+ whilst managing teams of 25+ technical professionals and achieving 99.7% system uptime across critical business applications. Expert in cloud transformation, cybersecurity architecture, and hybrid infrastructure design with proven track record of aligning technology strategy with business objectives to drive operational excellence and digital innovation.
PROFESSIONAL EXPERIENCE
IT Infrastructure Manager | Medibank Private | February 2020 – Present
• Lead comprehensive IT infrastructure strategy for 4,000+ employee healthcare organisation, managing $8M annual technology budget
• Direct team of 18 infrastructure engineers and architects across cloud platforms, network operations, and cybersecurity functions
• Oversee enterprise-wide Azure cloud migration reducing operational costs by $2.1M annually whilst improving system performance by 45%
• Implement zero-trust security architecture and disaster recovery capabilities achieving RTO of 2 hours and RPO of 15 minutes
• Partner with C-suite executives on digital transformation initiatives supporting 3.7 million customer health records and compliance requirements
Senior Infrastructure Architect | ANZ Banking Group | June 2017 – January 2020
• Designed and delivered enterprise infrastructure solutions supporting $950B+ in banking operations across retail and commercial divisions
• Led hybrid cloud strategy implementation across AWS and Azure platforms, improving scalability whilst maintaining regulatory compliance
• Managed infrastructure vendor relationships worth $12M annually, negotiating contracts that reduced licensing costs by 28%
• Implemented DevOps practices and automation frameworks reducing deployment times by 60% and improving system reliability
• Collaborated with risk and compliance teams to ensure infrastructure met APRA prudential standards and cybersecurity requirements
Infrastructure Team Leader | Telstra Corporation | March 2014 – May 2017
• Supervised team of 12 network engineers and systems administrators managing telecommunications infrastructure serving 19+ million customers
• Delivered network modernisation project upgrading core routing infrastructure and improving service reliability to 99.95%
• Implemented network monitoring and automation tools reducing incident response times by 40% and improving customer experience
• Coordinated with vendor partners including Cisco, Microsoft, and VMware on strategic technology roadmaps and implementation projects
• Developed technical training programs and career progression pathways improving team retention rates to 94%
Systems Administrator | IBM Australia | September 2011 – February 2014
• Managed enterprise server infrastructure supporting IBM’s Australian operations and client hosting services
• Administered Windows and Linux server environments, storage arrays, and backup systems ensuring high availability
• Participated in client infrastructure projects across government and enterprise sectors gaining broad technical experience
• Implemented monitoring and alerting systems improving proactive issue resolution and reducing downtime incidents
• Gained comprehensive understanding of enterprise technologies, vendor management, and client relationship development
EDUCATION
Bachelor of Information Technology (Network Engineering) | RMIT University | 2011
• Specialisation: Network Infrastructure and Systems Administration
• Final Project: “Enterprise Network Security Architecture” – awarded High Distinction
• Relevant Coursework: Network Design, Systems Administration, Information Security, Project Management
EXECUTIVE DEVELOPMENT
• Executive Leadership Program – Australian Institute of Management (2022)
• Strategic IT Management Certificate – Melbourne Business School (2021)
• ITIL Expert Certification – AXELOS (2019)
TECHNICAL CERTIFICATIONS
• Microsoft Certified: Azure Solutions Architect Expert (Current)
• AWS Certified Solutions Architect Professional (Current)
• Cisco Certified Network Professional (CCNP) Enterprise (Current)
• VMware Certified Professional – Data Center Virtualisation (VCP-DCV)
CORE COMPETENCIES
• Enterprise Infrastructure Architecture and Design
• Cloud Platform Management (Azure, AWS, Google Cloud)
• Network Infrastructure and Security
• Team Leadership and Technical Mentoring
• Vendor Management and Strategic Partnerships
• Budget Planning and Cost Optimisation
• Disaster Recovery and Business Continuity
• Digital Transformation and Change Management
KEY ACHIEVEMENTS
• Delivered $18M+ in infrastructure modernisation projects on-time and within budget over 5-year period
• Achieved industry-leading 99.8% uptime across critical business systems whilst reducing operational costs by 35%
• Built high-performing infrastructure teams with 92% retention rate and 100% internal promotion success
• Named “IT Leader of the Year” – CIO Australia Awards (2023)
What is The Best Format for an IT Infrastructure Manager Resume?
The reverse chronological format is essential for IT infrastructure manager resumes as it clearly demonstrates your progression through increasingly senior technical leadership roles and showcases your track record of managing complex infrastructure projects and teams. This format is particularly important in Australia’s IT sector where employers need to see your career trajectory and evidence of successfully scaling technical responsibilities.
Use professional, modern fonts like Arial, Calibri, or Verdana that convey technical competence and leadership credibility. Your name should be prominent at 16-18 points, section headings at 12-14 points, and body text at 11-12 points for optimal readability. Maintain consistent 1-inch margins and use strategic white space to create a clean, executive-level presentation that reflects your systematic approach to infrastructure management.
Always submit as a PDF unless specifically requested otherwise, as this preserves professional formatting and demonstrates attention to technical detail. Your resume should include these essential sections:
Header: Include your full name, professional title (IT Infrastructure Manager), mobile number, professional email address, LinkedIn profile, and location (city and state).
Executive Summary: A powerful 4-5 line overview highlighting your leadership experience, technical achievements, and strategic impact in infrastructure management roles.
Experience: Detail your career progression in reverse chronological order, focusing on infrastructure management, architecture, and senior technical leadership roles.
Education: Include relevant IT qualifications, degrees, and any leadership development that demonstrates your professional growth.
Other sections: Add technical certifications, executive development, core competencies, and key achievements that showcase your infrastructure expertise and leadership credentials.
What Experience Should Be on Your IT Infrastructure Manager Resume?
Your experience section should demonstrate your evolution into IT infrastructure leadership whilst highlighting quantifiable achievements that show your impact on system reliability, cost optimisation, and team performance. Focus on roles that showcase your ability to manage complex technical environments, lead diverse teams, and deliver strategic infrastructure initiatives that support business objectives.
Australian employers particularly value IT infrastructure managers who understand local compliance requirements, can manage hybrid cloud environments, and demonstrate both technical depth and business acumen. Emphasise experiences that show your strategic thinking, vendor management capabilities, and ability to balance innovation with operational stability in regulated Australian business environments.
CORRECT EXAMPLE:
IT Infrastructure Manager | Commonwealth Bank of Australia | January 2019 – Present
• Lead enterprise infrastructure operations for Australia’s largest bank, managing 45+ technical professionals across cloud, network, and security teams
• Direct $25M annual infrastructure budget whilst overseeing technology platforms supporting 17 million customers and $1T+ in assets
• Orchestrate multi-year cloud transformation strategy migrating 400+ applications to Azure, achieving $8.5M annual cost savings
• Implement comprehensive cybersecurity framework meeting APRA CPS 234 requirements whilst maintaining 99.9% system availability
• Partner with executive leadership on digital banking initiatives and regulatory compliance programs supporting business growth objectives
INCORRECT EXAMPLE:
IT Manager | Banking Company | 2019 – Present
• Managed IT infrastructure and technical teams
• Worked on cloud migration projects
• Responsible for system security and compliance
• Collaborated with senior management
• Oversaw various technology initiatives
Entry-Level IT Infrastructure Manager Resume Samples [Experience]
For professionals transitioning into their first IT infrastructure management role, focus on senior technical experience, project leadership, and team coordination responsibilities that demonstrate readiness for management duties. Include roles where you’ve led technical initiatives, mentored team members, or managed vendor relationships showing your capability to step into broader infrastructure leadership.
CORRECT EXAMPLE:
Senior Infrastructure Engineer | Woolworths Group | March 2021 – Present
• Lead technical design and implementation of enterprise infrastructure solutions supporting $60B+ retail operations across 3,000+ stores
• Supervise team of 8 infrastructure engineers and coordinate with cross-functional teams on major technology deployments
• Manage vendor relationships with Microsoft, VMware, and Cisco worth $3.2M annually whilst optimising licensing and support agreements
• Drive automation initiatives reducing manual infrastructure tasks by 55% and improving deployment consistency across environments
• Prepare for infrastructure manager promotion through leading strategic planning and budget development for infrastructure modernisation
INCORRECT EXAMPLE:
Senior Engineer | Retail Company | 2021 – Present
• Worked on infrastructure projects
• Helped manage team members
• Dealt with technology vendors
• Learning management skills
• Want to become infrastructure manager
How to Write the Education Section for your IT Infrastructure Manager Resume
Education is important for IT infrastructure managers as it demonstrates the technical foundation, analytical thinking, and business knowledge essential for managing complex technology environments and leading technical teams. Australian employers value IT degrees from recognised universities combined with ongoing professional development that shows commitment to staying current with evolving infrastructure technologies.
Include relevant IT qualifications, business education, and leadership development that supports your management capabilities. Highlight coursework, projects, or academic achievements that relate to your infrastructure specialisations and leadership responsibilities.
IT Infrastructure Manager Resume Example [Education]
Master of Business Administration (Technology Management) | University of Melbourne | 2019
• Concentration: Technology Strategy and Digital Transformation
• MBA Project: “Cloud Infrastructure ROI Models for Australian Enterprises” – presented to industry advisory board
• Relevant Coursework: Strategic Management, Financial Analysis, Operations Management, Innovation Leadership
Bachelor of Computer Science (Network Systems) | Monash University | 2012
• Major: Network Engineering with minor in Information Security
• Final Project: “Software-Defined Network Architecture for Enterprise Applications” – awarded Best Technical Project
• Academic Achievement: High Distinction average, Dean’s List recognition
How to Write the Skills Section for your IT Infrastructure Manager Resume
The skills section is crucial for IT infrastructure managers as it demonstrates your technical expertise, leadership capabilities, and strategic thinking abilities essential for managing enterprise technology environments. Include 14-16 skills that showcase both deep technical knowledge and management competencies required for infrastructure leadership roles.
Focus on skills that are in high demand across Australia’s diverse technology landscape, including cloud platform expertise, cybersecurity knowledge, and team leadership capabilities. Employers particularly value infrastructure managers who combine cutting-edge technical skills with proven ability to translate technology strategy into business value.
IT Infrastructure Manager Resume Skills (Hard Skills)
• Enterprise cloud architecture (Azure, AWS, Google Cloud)
• Network infrastructure design and management
• Virtualisation technologies (VMware, Hyper-V)
• Cybersecurity frameworks and implementation
• Disaster recovery and business continuity planning
• Infrastructure automation and DevOps practices
• Budget management and vendor negotiations
• ITIL service management frameworks
• Compliance and risk management (ISO 27001, NIST)
• Project management and strategic planning
• Database administration and storage management
• Monitoring and performance optimisation
• Infrastructure as Code (Terraform, ARM templates)
• Container technologies (Docker, Kubernetes)
IT Infrastructure Manager Resume Skills (Soft Skills)
• Strategic leadership and team management
• Excellent communication and stakeholder management
• Problem-solving and critical thinking
• Change management and organisational development
• Vendor relationship management and negotiation
• Cross-functional collaboration and influence
• Innovation and continuous improvement mindset
• Crisis management and incident response
• Mentoring and technical coaching
• Cultural awareness and team building
• Time management and prioritisation
• Adaptability to emerging technologies
• Business acumen and commercial awareness
• Ethical decision-making and governance
How to pick the best IT Infrastructure Manager skills:
1. **Research current technology trends** to identify the most valued infrastructure skills including cloud, security, and automation capabilities
2. **Prioritise leadership competencies** that demonstrate your ability to manage technical teams and drive organisational change
3. **Include strategic business skills** that show your capability to align infrastructure with business objectives and value creation
4. **Balance technical depth with management breadth** to demonstrate both hands-on expertise and executive-level thinking
5. **Focus on transformation capabilities** that show your experience leading digital modernisation and technology evolution
6. **Emphasise Australian market knowledge** including compliance requirements and local technology preferences
IT Infrastructure Manager Resume Examples [Skills]
• Cloud Infrastructure Leadership: Led enterprise Azure migration for 2,500+ users, achieving $4.2M annual cost savings whilst improving system performance by 40%
• Team Management Excellence: Built and developed high-performing infrastructure teams of 20+ professionals, achieving 94% retention rate and 85% internal promotion success
• Strategic Vendor Management: Negotiated infrastructure contracts worth $15M+ annually, optimising licensing and support agreements whilst maintaining service quality
• Cybersecurity Implementation: Designed and deployed comprehensive security frameworks achieving 100% compliance with industry standards and zero security incidents
Should I Add Bonus Sections to My IT Infrastructure Manager Resume?
Additional sections are highly valuable for IT infrastructure manager resumes as they demonstrate ongoing professional development, industry engagement, and technical thought leadership that differentiate you from other candidates. These sections are particularly important in Australia’s competitive IT leadership market where continuous learning and industry involvement are essential for career advancement.
Consider including Technical Certifications which are crucial in IT infrastructure, including cloud platform certifications, security credentials, and vendor-specific qualifications. Executive Development shows your commitment to leadership growth and business acumen development.
Speaking Engagements or Publications demonstrate thought leadership and industry expertise. Professional Associations show engagement with IT leadership communities. Awards and Recognition provide validation of your infrastructure leadership excellence and professional contributions.
IT Infrastructure Manager Resume Examples [Other Sections]
TECHNICAL CERTIFICATIONS
• Microsoft Certified: Azure Solutions Architect Expert (Current)
• AWS Certified Solutions Architect Professional (Current)
• Cisco Certified Network Professional (CCNP) Enterprise (Current)
• Certified Information Security Manager (CISM) – ISACA (2022)
EXECUTIVE DEVELOPMENT
• Senior Executive Program – Australian Institute of Management (2023)
• Strategic IT Leadership Certificate – University of Sydney Business School (2022)
• Digital Transformation Executive Program – MIT Sloan (Online, 2021)
INDUSTRY RECOGNITION
• “IT Executive of the Year” – Australian Computer Society (2023)
• “Infrastructure Innovation Award” – CIO Australia (2022)
• “Technology Leadership Excellence” – Australian Information Industry Association (2021)
THOUGHT LEADERSHIP
• Keynote Speaker – Australian Infrastructure Summit (2023): “Cloud-First Strategy Implementation”
• Panel Expert – CIO Australia Executive Summit (2022): “Building Resilient IT Operations”
• Contributing Author – IT Professional Australia Magazine: “Hybrid Cloud Architecture” (2022)
CERTIFICATIONS
• Various IT certificates
• Cloud training courses
• Management programs
OTHER
• Won some awards
• Speak at events
• Member of groups
Tip: You can include relevant technical interests like emerging technologies, open source contributions, or innovation projects that demonstrate your passion for technology advancement beyond work requirements. Board positions or advisory roles can also show your strategic leadership capabilities.
How to write an IT Infrastructure Manager Resume Objective or Resume Summary
A compelling executive summary is essential for IT infrastructure managers as it immediately establishes your technical leadership credentials, demonstrates your strategic impact, and communicates your value proposition to C-suite decision makers and IT executives. This 4-5 line section should capture your management experience, technical achievements, team leadership success, and what makes you uniquely qualified for infrastructure leadership roles.
Focus on transformational achievements that demonstrate your ability to drive business value through infrastructure modernisation, such as cost reductions achieved, system reliability improvements, or successful technology transformations led. Include specific leadership experience and strategic capabilities that align with senior infrastructure management requirements.
• **Quantify your leadership impact** with specific team sizes managed, budget responsibilities, and infrastructure scale supported
• **Highlight transformation achievements** that show your ability to modernise technology platforms and drive digital change
• **Include cost and efficiency improvements** that demonstrate your business value and operational excellence
• **Mention technical expertise** in current technologies like cloud platforms, cybersecurity, and automation
• **Reference strategic capabilities** that show your ability to align infrastructure with business objectives
IT Infrastructure Manager Resume Summary Examples
CORRECT EXAMPLE:
Strategic IT infrastructure leader with 14+ years of experience managing enterprise technology platforms and leading high-performing technical teams across financial services, healthcare, and telecommunications sectors. Successfully delivered $35M+ in infrastructure modernisation initiatives whilst managing teams of 40+ professionals and achieving 99.9% uptime for critical business systems. Expert in cloud transformation, cybersecurity architecture, and hybrid infrastructure design with proven track record of reducing operational costs by 45% through strategic automation and vendor optimisation. Recognised thought leader with executive education and industry certifications who partners effectively with C-suite leadership on digital transformation and business continuity strategies.
INCORRECT EXAMPLE:
Experienced IT professional with background in infrastructure management and technical leadership. Good with cloud technologies and team management. Looking for infrastructure manager role where I can use my experience to help organisation with IT needs and technology projects.
For professionals transitioning to their first IT infrastructure management role, focus on senior technical experience, project leadership achievements, and readiness for management responsibility. Highlight your track record of leading technical initiatives, managing vendor relationships, and mentoring team members.
Entry-Level IT Infrastructure Manager Resume Summary Examples
CORRECT EXAMPLE:
Accomplished infrastructure architect with 10+ years of progressive experience designing and implementing enterprise technology solutions across diverse industry sectors. Demonstrated leadership capabilities through successful delivery of $8M+ infrastructure projects whilst coordinating cross-functional teams and managing key vendor partnerships. Deep expertise in cloud platforms, network architecture, and cybersecurity with advanced certifications in Azure, AWS, and Cisco technologies. Strong business acumen developed through MBA studies and proven ability to translate technical strategy into measurable business outcomes, ready to advance into comprehensive infrastructure management responsibility.
INCORRECT EXAMPLE:
Senior infrastructure engineer looking to become manager. Have technical experience and work well with teams. Want to take on more responsibility and help lead infrastructure operations.
How to Update Your LinkedIn Profile When Updating Your IT Infrastructure Manager Resume
LinkedIn profile alignment with your resume is crucial for IT infrastructure managers, as the platform serves as a key channel for technical leadership networking, industry engagement, and executive recruitment in Australia’s technology sector. Research indicates that 91% of Australian IT executives use LinkedIn for professional development and talent acquisition, making profile optimisation essential for infrastructure leadership roles.
Your LinkedIn profile should complement your resume whilst leveraging the platform’s capabilities for thought leadership, technical content sharing, and professional networking within the IT infrastructure community. This strategic alignment helps establish your expertise and connects you with other technology leaders, senior executives, and infrastructure professionals across Australia’s business landscape.
LinkedIn Headline Optimisation for IT Infrastructure Managers
EFFECTIVE EXAMPLES:
“IT Infrastructure Manager | Cloud Transformation Leader | Team Builder | Azure & AWS Expert | Melbourne”
“Senior Infrastructure Leader | Digital Transformation | Cybersecurity | Budget Management | Available for Executive Roles”
“IT Infrastructure Executive | Enterprise Architecture | 15+ Years Experience | Strategic Technology Planning | Sydney”
INEFFECTIVE EXAMPLES:
“IT Infrastructure Manager”
“Technology Professional”
“IT Manager”
LinkedIn Summary vs Resume Summary: Key Differences
Your LinkedIn summary should adopt a more conversational, first-person tone whilst expanding significantly on your leadership philosophy, approach to infrastructure management, and insights about technology trends that resonate with senior executives and technical professionals. Unlike your resume’s metrics-focused summary, LinkedIn allows 2,000+ characters to articulate your strategic vision and management approach.
Include your perspective on digital transformation challenges, thoughts about emerging infrastructure technologies, and your approach to building high-performing technical teams. Use relevant hashtags like #ITLeadership, #CloudTransformation, #DigitalInfrastructure, or #TechnologyStrategy to improve discoverability among executive networks and IT professionals.
Showcasing IT Infrastructure Manager Experience on LinkedIn
LinkedIn’s experience section allows for richer executive storytelling than traditional resume constraints. Expand your achievements to include strategic context, transformation challenges overcome, and collaborative relationships built with business leaders and technical teams. Include specific examples of how your infrastructure leadership enabled business growth or competitive advantage.
Use LinkedIn’s media feature to showcase infrastructure architecture diagrams, transformation case studies, or speaking presentations (ensuring appropriate confidentiality). This approach demonstrates your technical depth and thought leadership capabilities to potential employers and industry colleagues.
LinkedIn Skills and Endorsements for IT Infrastructure Managers
Prioritise infrastructure management skills such as “IT Strategy,” “Cloud Architecture,” “Team Leadership,” “Infrastructure Management,” “Cybersecurity,” and “Digital Transformation” alongside technical competencies. Actively seek endorsements from senior colleagues, business partners, vendor representatives, and team members you’ve managed.
Complete LinkedIn skill assessments for relevant areas like “Cloud Computing,” “Project Management,” and “Leadership” to earn verified skill badges. These assessments provide additional credibility and help demonstrate your competencies to executive recruiters and senior technology leaders.
LinkedIn Profile Tips for Australian IT Infrastructure Managers
Engage actively with Australian technology leadership content by sharing insights about infrastructure trends, digital transformation experiences, or team management approaches. Contribute thoughtful commentary on posts from technology leaders, industry publications, and professional associations to establish yourself as an engaged IT executive.
Connect strategically with C-suite technology leaders, infrastructure professionals, and senior IT executives across major Australian enterprises. Follow technology publications, vendor thought leadership, and industry associations to stay current with infrastructure trends and demonstrate your commitment to continuous learning and professional excellence.
Creating an exceptional IT infrastructure manager resume requires balancing deep technical expertise with strategic leadership capabilities, operational excellence with innovation mindset, and individual achievements with team development success. Your resume serves as the foundation for demonstrating your ability to lead complex technology environments and drive business value through infrastructure excellence.
Remember that Australia’s IT infrastructure landscape values leaders who combine technical depth with business acumen, proven delivery capability with strategic vision, and team leadership with vendor partnership skills. Your resume should embody these qualities whilst clearly demonstrating your unique management style and commitment to infrastructure excellence.
As you advance your IT infrastructure leadership career, ensure your resume works effectively alongside with our compelling cover letter resources that expands on your technical leadership philosophy and strategic approach to infrastructure challenges. This combination will position you strongly for success in Australia’s dynamic and critical infrastructure management sector.
For ongoing professional development and industry connections, consider engaging with the Australian Computer Society and exploring executive development opportunities through leading business schools and technology institutes. These relationships, combined with a strategically crafted resume, will accelerate your success in Australia’s essential and rewarding IT infrastructure leadership landscape.
