Network Technician Resume Examples and How to Write
Securing a network technician role in Australia’s rapidly growing IT sector can feel challenging when your resume isn’t opening doors to interviews. Whether you’re a recent IT graduate trying to break into the field, transitioning from another technical role, or an experienced technician looking to advance your career, creating a resume that resonates with Australian employers requires understanding what local tech companies, government agencies, and MSPs are actually seeking.
This comprehensive guide will help you build a network technician resume that showcases your technical expertise, problem-solving abilities, and positions you as the ideal candidate for Australian networking opportunities. From highlighting relevant certifications to demonstrating your troubleshooting skills, we’ll cover everything you need to transform your resume into a powerful tool that connects with employers across Australia’s thriving information technology industry.
Network Technician Resume (Text Version)
Michael Thompson
Network Technician
📧 [email protected]
📱 0423 456 789
🌐 LinkedIn: linkedin.com/in/michaelthompson-network
📍 Sydney, NSW
PROFESSIONAL SUMMARY
Experienced network technician with 5+ years maintaining and troubleshooting enterprise networks across Australian corporate and government environments. Proven expertise in Cisco technologies, network security, and infrastructure management, delivering 99.8% network uptime across managed systems. Certified in CCNA and CompTIA Network+ with strong problem-solving abilities and excellent client communication skills.
CORE COMPETENCIES
• Network Installation & Configuration • LAN/WAN Management • Cisco Router & Switch Configuration
• Network Troubleshooting & Diagnostics • Firewall Management • TCP/IP & Network Protocols
• Windows Server & Active Directory • Cable Management & Structured Cabling • Network Security Implementation
PROFESSIONAL EXPERIENCE
Senior Network Technician | TechSolutions Australia, Sydney | April 2021 – Present
• Manage network infrastructure for 25+ corporate clients, maintaining 99.8% uptime and reducing downtime incidents by 35%
• Configure and deploy Cisco routers, switches, and firewalls for enterprise environments supporting 500+ users
• Lead network security assessments and implement cybersecurity measures, preventing 15+ potential security breaches
• Mentor 3 junior technicians and develop standard operating procedures adopted across the technical team
• Coordinate with vendors and service providers to resolve complex network issues within SLA requirements
Network Technician | DataCore Systems, Melbourne | June 2019 – March 2021
• Installed and configured network equipment for small to medium businesses across Victoria
• Troubleshot network connectivity issues, achieving 95% first-call resolution rate for client support tickets
• Implemented structured cabling solutions for office relocations and expansions, completing 20+ projects on time
• Performed network monitoring using SolarWinds and PRTG, proactively identifying performance issues
• Documented network configurations and maintained accurate network diagrams for client environments
Junior Network Technician | ConnectIT Services, Brisbane | January 2019 – May 2019
• Assisted senior technicians in network installations and maintenance across Queensland region
• Performed cable termination and testing for Cat5e and Cat6 installations in commercial buildings
• Supported help desk operations, resolving Level 1 network connectivity issues for 200+ end users
• Maintained inventory of network equipment and coordinated equipment deliveries for field installations
EDUCATION
Diploma of Information Technology (Networking) | TAFE NSW, Sydney | 2018
• Specialisation: Network Infrastructure
• Relevant coursework: Network Fundamentals, Cisco Networking, Network Security, Server Administration
• Final Project: Designed and implemented network infrastructure for simulated corporate environment
CERTIFICATIONS
• Cisco Certified Network Associate (CCNA) – Routing and Switching (2023)
• CompTIA Network+ (2022)
• CompTIA Security+ (2021)
• Cisco Certified Entry Networking Technician (CCENT) (2019)
TECHNICAL SKILLS
Hardware: Cisco Routers & Switches, Juniper Equipment, Dell PowerSwitch, HP Networking
Software: Cisco IOS, SolarWinds, PRTG, Wireshark, Putty, Microsoft Visio
Protocols: TCP/IP, OSPF, BGP, EIGRP, STP, VLAN, VPN, DHCP, DNS
Operating Systems: Windows Server 2016/2019/2022, Linux (Ubuntu, CentOS), VMware vSphere
PROFESSIONAL ASSOCIATIONS
• Australian Computer Society (ACS) – Member
• Cisco Networking Academy – Alumni
• Australian Information Security Association (AISA) – Associate Member
What is The Best Format for a Network Technician Resume?
The reverse chronological format works best for network technicians as it demonstrates your technical progression and allows employers to see your most recent and relevant experience first. This format is particularly effective in Australia’s IT industry where hands-on experience and technical growth are highly valued by employers.
Essential formatting elements include using professional fonts like Arial or Calibri (11-12pt for body text, 14-16pt for headings), maintaining 2.5cm margins with adequate white space, and always submitting as PDF format unless otherwise requested to ensure compatibility across different systems and applicant tracking software.
Header: List your contact information including full name, professional title, phone number, email address, LinkedIn profile, and location.
Summary: Give an overview of the high points of your resume in 3-4 compelling lines that capture your technical expertise and unique value.
Experience: Detail your work history in reverse chronological order with specific technical achievements and measurable results.
Education: Include your qualifications, institution, and relevant coursework or specialisations.
Other sections: Add certifications, technical skills, professional associations, and relevant projects that strengthen your technical credibility.
What Experience Should Be on Your Network Technician Resume?
Your experience section should focus on technical achievements that demonstrate your ability to maintain, troubleshoot, and improve network infrastructure while delivering measurable results. Australian employers particularly value candidates who can show problem-solving capabilities, system reliability improvements, and successful project completions.
Include positions that showcase your hands-on technical skills, troubleshooting abilities, and collaboration with IT teams. Highlight specific technologies mastered, types of network environments managed, quantifiable performance improvements, client or user support experience, and project management capabilities.
• Maintained network infrastructure supporting 300+ users across 3 office locations, achieving 99.5% uptime
• Configured 50+ Cisco switches and routers, implementing VLANs and QoS policies that improved network performance by 25%
• Resolved 200+ network support tickets monthly with 90% first-call resolution rate
• Led migration of legacy network equipment to modern infrastructure, reducing maintenance costs by $15K annually
• Implemented network monitoring solutions that decreased incident response time from 2 hours to 30 minutes
• Fixed network problems
• Worked with computers and network equipment
• Helped users with connectivity issues
• Attended team meetings and training sessions
Entry-Level Network Technician Resume Samples [Experience]
For entry-level positions, focus on internships, traineeships, technical projects, and any relevant support roles. Emphasise your technical learning, certification achievements, and passion for networking technology even without extensive professional experience.
• Assisted senior technicians in configuring 25+ network devices including routers, switches, and access points
• Performed cable testing and termination for 10+ commercial installations, achieving 100% first-time pass rate
• Supported help desk operations, resolving 50+ Level 1 network connectivity issues with 85% resolution rate
• Documented network configurations and created user guides, improving team efficiency and client satisfaction
• Completed CCNA certification during traineeship, demonstrating commitment to professional development
• Learned about networking equipment
• Helped experienced workers
• Did basic computer tasks
• Attended training courses
How to Write the Education Section for your Network Technician Resume
The education section is important for network technicians as it demonstrates your foundational knowledge in networking principles, protocols, and technologies. Australian employers value formal qualifications in IT, especially from recognised institutions like TAFE, universities, or accredited training providers. Include your qualification title, institution, graduation year, and any relevant specialisations, coursework, or projects that demonstrate your networking capabilities.
Network Technician Resume Example [Education]
• Specialisation: Network Infrastructure and Security
• Relevant coursework: Cisco Networking Essentials, Windows Server Administration, Network Security Fundamentals, Structured Cabling
• Capstone Project: Designed and implemented secure network infrastructure for simulated SME environment
• Academic Achievement: Dean’s List for academic excellence
• GPA: 6.2/7.0
How to Write the Skills Section for your Network Technician Resume
The skills section is crucial for network technicians as it immediately communicates your technical competencies to both hiring managers and applicant tracking systems. Include 10-15 skills that are most relevant to the specific role, balancing hard technical skills with soft skills that demonstrate your ability to work effectively in IT teams and provide excellent client support.
Network Technician Resume Skills (Hard Skills)
• Cisco Router and Switch Configuration
• Network Troubleshooting and Diagnostics
• TCP/IP Networking and Subnetting
• VLAN Configuration and Management
• Firewall Configuration (Cisco ASA, SonicWall, pfSense)
• Network Monitoring (SolarWinds, PRTG, Nagios)
• Structured Cabling and Cable Management
• Wireless Network Implementation (Ubiquiti, Cisco, Aruba)
• Windows Server and Active Directory
• VPN Configuration and Management
• Network Security Implementation
• Voice over IP (VoIP) Systems
• Network Protocol Analysis (Wireshark)
• Virtualisation Technologies (VMware, Hyper-V)
• Linux System Administration
Network Technician Resume Skills (Soft Skills)
• Technical Problem Solving
• Analytical Thinking
• Attention to Detail
• Client Communication and Support
• Team Collaboration
• Time Management and Organisation
• Adaptability to New Technologies
• Documentation and Reporting
• Pressure Management
• Project Coordination
• Training and Knowledge Transfer
• Customer Service Orientation
How to pick the best Network Technician skills:
1. Review the job description carefully and identify the specific technologies and skills mentioned by the employer
2. Match your strongest technical abilities with the most important requirements listed in the job posting
3. Prioritise current industry-standard technologies like Cisco equipment, modern networking protocols, and security tools
4. Include both hardware and software skills to show you can handle all aspects of network management
5. Consider the organisation type – enterprise environments may value advanced routing while SMEs might prioritise general troubleshooting
6. Be specific with technology versions and certifications rather than generic terms
Network Technician Resume Examples [Skills]
• Cisco Router Configuration: Managed 100+ enterprise routers running OSPF and BGP with 99.9% uptime
• Network Troubleshooting: Resolved 500+ complex connectivity issues with 95% first-call resolution rate
• VLAN Management: Implemented segmented networks for 15+ clients improving security and performance by 30%
Soft Skills
• Client Communication: Provided technical support to non-technical users, achieving 98% customer satisfaction rating
• Team Leadership: Mentored 4 junior technicians, improving team productivity and reducing escalation rates by 25%
Should I Add Bonus Sections to My Network Technician Resume?
Additional sections can significantly strengthen your network technician resume by showcasing your commitment to professional development and industry engagement. These sections are particularly valuable in Australia’s competitive IT market where continuous learning and professional networking are highly regarded.
Resume Licences & Certifications: Industry certifications like CCNA, CompTIA Network+, or security certifications demonstrate your technical competency and commitment to professional development. Languages on a Resume: Particularly valuable in Australia’s multicultural environment for supporting diverse client bases. Professional Associations: Membership in Australian Computer Society (ACS) or networking groups shows industry engagement. Conferences: Attendance at IT conferences demonstrates commitment to staying current with technology trends. Resume Volunteer Work: Pro bono IT support showcases community involvement and practical experience. Awards and Honours: Recognition for technical excellence or customer service provides credibility.
Network Technician Resume Examples [Other Sections]
• Cisco Certified Network Associate (CCNA) – Current
• CompTIA Network+ – Valid through 2026
• CompTIA Security+ – Valid through 2025
Professional Associations
• Australian Computer Society (ACS) – Professional Member
• Cisco Networking Academy – Active AlumniAwards & Recognition
• TechSolutions Australia – Technical Excellence Award (2023)
• CompTIA Network+ High Score Achievement (Top 5% nationally)
Volunteer Experience
• Community Technology Centre – Volunteer Network Support (2022-Present)
• Local School District – IT Infrastructure Volunteer (2021-2022)
• Have some IT certificates
• Member of tech groups
• Won some awards
Hobbies
• Building computers
• Playing online games
• Watching tech videos
• Fixing friends’ computers
Tip about other things you can include such as hobbies, personal projects, qualifications: Include relevant personal projects like home lab setups, networking experiments, or technical blog writing that demonstrate your passion for networking technology, but ensure these add professional value and don’t clutter your resume with irrelevant information.
How to write a Network Technician Resume Objective or Resume Summary
A professional summary is more effective than an objective for network technicians as it immediately communicates your technical value and key achievements. Your summary should be a compelling 3-4 line overview that captures your technical expertise, experience level, and unique strengths as a networking professional.
Key elements to include: years of experience and technical specialisations, most impressive technical achievements or system improvements, key certifications and technical skills relevant to the target role, industry experience or environment expertise, and unique value you bring to potential employers.
Network Technician Resume Summary Examples
An intro paragraph on writing a entry-level objective: For entry-level positions, focus on your education, certifications, technical projects, and eagerness to contribute while demonstrating your foundational knowledge and commitment to growing in the networking field.
Entry-Level Network Technician Resume Summary Examples
How to Update Your LinkedIn Profile When Updating Your Network Technician Resume
Paragraph explaining the importance of LinkedIn profile alignment with resume updates, especially in Australian job market where recruiters heavily use LinkedIn: Maintaining alignment between your resume and LinkedIn profile is crucial in Australia’s IT job market, where 92% of tech recruiters use LinkedIn to source candidates. Your LinkedIn profile should complement your resume while leveraging the platform’s networking capabilities to connect with IT professionals, showcase technical projects, and demonstrate your engagement with the Australian technology community.
LinkedIn Headline Optimisation for Network Technicians
Examples of effective vs ineffective LinkedIn headlines specific to the role:
• “Network Technician | CCNA Certified | Cisco Specialist | Enterprise Network Infrastructure | Sydney IT Professional”
• “Senior Network Technician | Network Security Expert | 99.8% Uptime Achievement | Available for Contract Work”
• “Certified Network Professional | LAN/WAN Management | Troubleshooting Expert | Supporting Australian Enterprises”
• “Network Technician”
• “IT Professional Looking for Opportunities”
• “Technician at Company Name”
LinkedIn Summary vs Resume Summary: Key Differences
How to adapt your resume summary for LinkedIn’s more conversational tone, including Australian market considerations: While your resume summary is concise and achievement-focused, your LinkedIn summary can be longer and more personalised. Include your technical journey, what motivates you in IT, and your approach to solving network challenges. Australian employers appreciate authenticity, so share what drives your passion for networking technology using first-person narrative and including keywords that Australian IT recruiters search for.
Showcasing Network Technician Experience on LinkedIn
How to expand resume bullet points into LinkedIn’s longer format, including media uploads and project showcases: LinkedIn’s experience section allows you to expand your resume bullet points with technical details, project methodologies, and implementation stories. Include network diagrams, system architecture documents, or before-and-after performance metrics directly in each position, allowing you to demonstrate your technical expertise visually rather than just describing it.
LinkedIn Skills and Endorsements for Network Technicians
Which skills to prioritise, how to get endorsements, and LinkedIn skill assessment relevance: Prioritise skills most relevant to your target roles and frequently searched by Australian IT recruiters, including Cisco Technologies, Network Troubleshooting, TCP/IP, Network Security, and Windows Server. Actively seek endorsements from colleagues and consider taking LinkedIn’s skill assessments for relevant competencies to add verified skill badges that increase credibility with Australian employers.
LinkedIn Profile Tips for Australian Network Technicians
Australia-specific LinkedIn strategies, networking with local professionals, and optimising for Australian recruiters: Connect with professionals from Australian IT companies, managed service providers, and government agencies to build your local network. Join Australian IT groups, engage with content from local technology leaders, and optimise your profile with Australian search terms and city names like “Melbourne,” “Sydney,” or “Brisbane” to improve visibility for local recruiters and contract opportunities.
Creating an outstanding network technician resume is your first step toward landing that ideal role in Australia’s dynamic IT sector. By following these guidelines, showcasing your technical expertise, and demonstrating measurable network improvements, you’ll position yourself as a standout candidate ready to contribute to enterprise IT teams across the country.
Remember to tailor your resume for each application, highlighting the most relevant technical experience and certifications for the specific role. Your resume works best when paired with a compelling network technician cover letter that tells your technical story and demonstrates your problem-solving approach. For additional guidance, explore our comprehensive cover letter resources and learn how to address technical requirements commonly found in Australian IT roles.
Ready to put your new resume to work? Browse current network technician opportunities on Seek and LinkedIn AU, where you’ll find positions ranging from junior technician roles at MSPs to senior network specialist positions at major Australian corporations and government agencies. With your polished resume, tailored cover letter, and strategic job search approach, your next IT opportunity in Australia’s growing technology sector is within reach.