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Records Manager Resume: Example, Template + How to Write One in Australia

Records Manager Resume Guide + Examples Australia
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Records Manager Resume Examples and How to Write

Securing a Records Manager position in Australia’s information-driven business environment requires more than just organisational skills—your resume must demonstrate your expertise in information governance, compliance management, and digital transformation while ensuring data security and regulatory adherence across diverse sectors. Whether you’re advancing from an administrative role, transitioning from library science, or seeking to lead larger information management operations, crafting a compelling resume is essential for capturing the attention of Australian government departments, healthcare organisations, legal firms, and corporate enterprises.

This comprehensive guide provides everything you need to create a professional Records Manager resume that highlights your information governance expertise, compliance achievements, and digital records management capabilities. From real resume examples to formatting tips tailored for Australia’s information management sector, you’ll learn how to present your records management credentials in a way that gets hiring managers’ attention on platforms like Seek and information management job boards.

Records Manager Resume (Text Version)

SARAH WILLIAMS
Records Manager
Mobile: 0412 234 789 | Email: [email protected]
LinkedIn: linkedin.com/in/sarahwilliams-records | Location: Canberra, ACT

PROFESSIONAL SUMMARY
Strategic Records Manager with 8+ years of experience leading information governance and digital records management programs across government and corporate sectors. Proven track record of improving compliance rates by 95% while reducing records retrieval time by 60% through implementation of electronic document management systems. Expert in Australian privacy legislation, recordkeeping standards, and information lifecycle management with strong project management and stakeholder engagement capabilities.

WORK EXPERIENCE

Senior Records Manager | Australian Government Department | March 2020 – Present
• Lead enterprise-wide records management program for 2,500+ employees, managing 15+ terabytes of digital records and 50,000+ physical files
• Achieved 98% compliance with National Archives of Australia standards through implementation of comprehensive records management policy framework
• Reduced information access requests processing time by 55% through digital transformation and workflow automation initiatives
• Manage team of 12 records officers and information specialists across multiple locations
• Coordinate with legal, IT, and privacy teams to ensure compliance with Privacy Act 1988 and Freedom of Information Act 1982
• Led successful migration from legacy paper-based system to SharePoint-based enterprise content management platform
• Developed and delivered records management training programs to 500+ staff members annually

Records and Information Coordinator | Legal Services Commission | June 2018 – March 2020
• Managed legal records and case file systems serving 80+ solicitors and support staff
• Implemented electronic document management system reducing file retrieval time from 15 minutes to 2 minutes
• Ensured compliance with Legal Profession Act requirements and Law Institute recordkeeping standards
• Coordinated disposition of closed case files according to retention schedules, disposing of 12,000+ files safely
• Supported litigation hold processes and discovery requests for high-profile cases
• Maintained confidential client information in accordance with legal professional privilege requirements

Information Management Officer | Healthcare Network Victoria | January 2017 – June 2018
• Administered patient records and clinical information systems for multi-site healthcare organisation
• Ensured compliance with Health Records Act and Australian Health Practitioner Regulation Agency requirements
• Developed retention and disposal schedules for medical records, imaging, and administrative documentation
• Coordinated release of information requests and privacy complaint investigations
• Implemented quality assurance processes improving records accuracy by 35%
• Supported privacy impact assessments and data breach response procedures

Assistant Records Officer | State Archives | February 2016 – January 2017
• Processed government records transfers and appraisal decisions for permanent retention
• Catalogued and indexed historical records collections using archival description standards
• Provided research assistance to government agencies and public researchers
• Participated in digitisation projects converting fragile records to digital formats
• Maintained environmental controls and security measures for archival storage areas

EDUCATION & QUALIFICATIONS
Master of Information Management | University of Technology Sydney | 2018
Specialisation: Digital Records and Information Governance
Thesis: “Blockchain Technology Applications in Government Recordkeeping”

Bachelor of Information Science | Charles Sturt University | 2015
Major: Archives and Records Management | First Class Honours

PROFESSIONAL CERTIFICATIONS & REGISTRATIONS
• Certified Records Manager (CRM) – Institute of Certified Records Managers
• Information Governance Professional (IGP) – ARMA International
• Certified Information Privacy Professional (CIPP/A) – International Association of Privacy Professionals
• Certificate IV in Recordkeeping – National Archives of Australia
• Registered Member, Australian Society of Archivists (ASA)

TECHNICAL EXPERTISE
• Enterprise Content Management: SharePoint, OpenText, IBM FileNet, Documentum
• Records Management Software: HP TRIM, Objective, RecFind, Infolinx
• Digital Preservation: Fedora, DSpace, Samvera, PREMIS metadata standards
• Database Management: SQL, Access, archival collection management systems
• Compliance Systems: GRC platforms, audit management, privacy assessment tools
• Classification Schemes: AGLS metadata, Dublin Core, keyword taxonomy development

CORE COMPETENCIES
• Information governance and compliance management
• Digital records management and preservation
• Privacy and data protection compliance
• Business process analysis and improvement
• Stakeholder engagement and training delivery
• Project management and change leadership
• Risk assessment and mitigation strategies
• Retention scheduling and disposition planning

KEY ACHIEVEMENTS
• Compliance Excellence: Achieved 100% compliance rating in external records management audits
• Digital Transformation: Led migration of 2M+ records to digital platform with zero data loss
• Cost Optimisation: Reduced storage costs by 40% through systematic records disposition program
• Process Improvement: Decreased average FOI response time from 45 days to 18 days

What is The Best Format for a Records Manager Resume?

The reverse chronological format works best for Records Manager resumes as it clearly demonstrates your career progression through increasingly complex information management roles and showcases your developing expertise in compliance, digital transformation, and information governance. This format allows Australian employers to quickly assess your most recent records management experience and see how your technical capabilities and strategic thinking have evolved across different organisational contexts and regulatory environments.

For optimal presentation, use a professional font like Arial or Calibri in 11-12pt for body text and 14-16pt for headings. Maintain 1-inch margins with adequate white space to ensure readability and demonstrate your understanding of document formatting principles. Always save your resume as a PDF unless the employer specifically requests another format, as PDFs preserve formatting and metadata integrity—principles that records managers understand well.

Your Records Manager resume should include these essential sections:

Header: Include your full name, professional title, phone number, email address, LinkedIn profile, and city/state. Consider highlighting key certifications like CRM or IGP if space permits.

Professional Summary: A 3-4 line overview highlighting your records management experience, compliance achievements, system implementations, and key competencies that demonstrate your value in managing organisational information assets and regulatory compliance.

Work Experience: List your roles in reverse chronological order, emphasising compliance outcomes, digital transformation projects, process improvements, and stakeholder management that showcase your ability to modernise information management practices while maintaining regulatory adherence.

Education: Include relevant qualifications in information management, library science, archives, or related fields. Highlight specialised coursework or projects that demonstrate your theoretical foundation and practical application skills.

Other Sections: Consider adding professional certifications, technical expertise, core competencies, or key achievements sections to strengthen your information governance profile.

What Experience Should Be on Your Records Manager Resume?

Your Records Manager resume should emphasise information governance achievements, compliance management success, and digital transformation outcomes that demonstrate your ability to modernise recordkeeping systems while ensuring regulatory adherence and information security. Focus on specific examples of policy development, system implementations, compliance improvements, and stakeholder training that showcase your capability to manage complex information lifecycles and support organisational decision-making through effective information access.

Highlight experience across different regulatory environments, information types, and technology platforms to demonstrate versatility and expertise. Include examples of project leadership, cross-functional collaboration, risk management, and process innovation that show your comprehensive approach to information governance. Don’t forget to mention specific compliance frameworks, digital preservation initiatives, and privacy protection measures that demonstrate your understanding of contemporary information management challenges and solutions.

Correct Example:
Records Manager | Metropolitan Council | 2019 – Present
• Oversee comprehensive records management program for 1,800+ employees, maintaining compliance with Local Government Act and State Records Act requirements
• Implemented cloud-based document management system reducing information access time by 70% while ensuring data sovereignty compliance
• Achieved 100% success rate in external compliance audits through development of robust governance framework and staff training programs
• Led privacy impact assessment processes for 25+ IT projects, ensuring Privacy Act compliance and risk mitigation

Wrong Example:
Records Manager | Metropolitan Council | 2019 – Present
• Managed records and filing systems for organisation
• Worked with computer systems and databases
• Helped staff find documents and information
• Attended meetings and completed training

Entry-Level Records Manager Resume Samples (Experience)

For entry-level Records Manager positions (typically promoted from records officer or information management roles), focus on compliance achievements, system experience, process improvements, and increasing responsibilities that demonstrate your readiness for management accountability and strategic information governance leadership.

Correct Example:
Senior Records Officer | University Administration | 2021 – Present
• Coordinate records management activities for 5,000+ student files and 500+ staff records, ensuring Higher Education Standards compliance
• Led implementation of new student information system data migration, achieving 99.8% data accuracy and zero privacy breaches
• Developed automated retention scheduling reducing manual processing time by 50% and improving compliance monitoring
• Train 50+ administrative staff annually on recordkeeping procedures and privacy obligations, achieving 95% competency assessment rates
• Act as Records Manager during leave periods, demonstrating readiness for senior management responsibilities

Wrong Example:
Senior Records Officer | University Administration | 2021 – Present
• Worked with student and staff files
• Helped with computer system changes
• Did training and compliance activities
• Covered for manager when needed

How to Write the Education Section for Your Records Manager Resume

Education is fundamental for Records Manager resumes as it demonstrates your theoretical foundation in information science, archival principles, and information governance required for senior information management roles. Australian employers highly value relevant qualifications that combine technical knowledge with regulatory understanding and strategic thinking capabilities. Include degrees in information management, library and information science, archives administration, or related fields, along with specialised training that showcases your comprehensive understanding of information lifecycle management and compliance frameworks.

Records Manager Resume Example (Education)

EDUCATION & QUALIFICATIONS
Master of Information Studies | Queensland University of Technology | 2019
Specialisation: Digital Asset Management and Information Governance
Dissertation: “AI Applications in Automated Records Classification: Australian Public Sector Case Study”
Relevant Coursework: Information Policy, Digital Preservation, Privacy and Ethics

Bachelor of Arts (Information Management) | Edith Cowan University | 2016
Major: Records Management and Archives | Dean’s List Recognition

CONTINUING PROFESSIONAL DEVELOPMENT
• Digital Preservation Planning Workshop – National Library of Australia 2023
• Advanced Privacy Impact Assessment Training – Office of the Australian Information Commissioner 2023
• Enterprise Content Management Certification – Microsoft SharePoint 2022

How to Write the Skills Section for Your Records Manager Resume

The skills section is crucial for Records Manager resumes as it demonstrates your technical proficiencies and governance capabilities to potential employers. Include 18-22 relevant skills that encompass information management systems, compliance frameworks, digital preservation, and leadership competencies. Focus on sophisticated information governance capabilities, technology platforms, and regulatory knowledge that show your ability to manage complex information environments while ensuring security, accessibility, and compliance in diverse organisational contexts.

Records Manager Resume Skills (Hard Skills)

• Enterprise content management systems (SharePoint, OpenText, Documentum)
• Records management software and databases
• Digital preservation and archival systems
• Privacy and data protection compliance
• Information governance framework development
• Retention scheduling and disposition planning
• Metadata schema design and implementation
• Business process analysis and workflow design
• Audit preparation and compliance reporting
• Freedom of Information request processing
• Data migration and system integration
• Information security and access controls
• Classification scheme development
• Risk assessment and mitigation strategies
• Training program development and delivery

Records Manager Resume Skills (Soft Skills)

• Strategic thinking and policy development
• Stakeholder engagement and relationship management
• Project management and change leadership
• Team leadership and staff development
• Analytical problem-solving and decision-making
• Communication and presentation skills
• Attention to detail and quality assurance
• Adaptability to technological change
• Ethical decision-making and confidentiality
• Continuous learning and professional development

How to Pick the Best Records Manager Skills:

1. Review the specific job advertisement and match your skills to the information systems, compliance requirements, and organisational contexts mentioned
2. Research the organisation’s information governance maturity and regulatory environment to understand their technical and compliance needs
3. Include a balance of technical skills (50%), compliance knowledge (30%), and leadership abilities (20%)
4. Prioritise skills you can demonstrate through specific system implementations, compliance achievements, or process improvements
5. Focus on current information management technologies and emerging areas like AI, blockchain, or cloud governance
6. Include skills that show strategic value beyond operational records management, such as information architecture or digital transformation

Records Manager Resume Examples (Skills)

INFORMATION GOVERNANCE EXPERTISE
• Compliance Leadership: Achieved 100% regulatory compliance across 8 different legislative frameworks including Privacy Act, FOI, and sector-specific requirements
• Digital Transformation: Led enterprise-wide migration to cloud-based ECM platform, improving information access by 65% while maintaining security standards
• Process Innovation: Developed automated retention scheduling system reducing manual processing by 80% and eliminating compliance backlogs
• Stakeholder Engagement: Built information governance culture across 1,500+ staff through comprehensive training and change management programs

Should I Add Bonus Sections to My Records Manager Resume?

Additional sections can significantly strengthen your Records Manager resume by demonstrating professional expertise, industry leadership, and commitment to advancing information management practices. Consider including professional publications, conference presentations, industry involvement, or specialised projects that highlight your contribution to the information governance profession and your expertise in emerging information management challenges.

Valuable bonus sections for Records Managers include professional certifications and memberships, which demonstrate commitment to industry standards and continuous learning. Publications or conference presentations show thought leadership and expertise. Industry committee participation indicates professional recognition and contribution. Specialised projects or consulting work can demonstrate expertise beyond your primary role responsibilities.

Records Manager Resume Examples (Other Sections)

PUBLICATIONS & RESEARCH
“Implementing Zero Trust Architecture in Government Records Management”
Australian Journal of Information Management – June 2023

CONFERENCE PRESENTATIONS
Keynote Speaker | Australian Society of Archivists Annual Conference | 2023
Topic: “AI and Machine Learning in Automated Records Classification”

PROFESSIONAL INVOLVEMENT
Chair, Standards Committee | Records and Information Management Professionals Australasia | 2022 – Present
Member, National Archives Advisory Council | 2021 – Present

SPECIALISED PROJECTS
Digital Preservation Consultant | Heritage Collection Digitisation | 2022
• Led 18-month project digitising 50,000+ historical records
• Developed preservation metadata schema and long-term access strategy
• Achieved international digital preservation standards compliance

PROFESSIONAL MEMBERSHIPS
• Fellow, Australian Society of Archivists (ASA)
• Member, ARMA International
• Certified Member, Institute of Certified Records Managers

Wrong Example:
INTERESTS
• Reading about information management trends
• Organising personal document collections
• Following privacy and technology news
• Attending professional development events

Tip: Include sections that demonstrate your expertise and leadership within the information management profession, such as published research, industry committee work, conference speaking, or specialised consulting that showcases your knowledge and contribution to advancing records management practices beyond your direct work responsibilities.

How to Write a Records Manager Resume Objective or Resume Summary

A compelling professional summary is essential for Records Manager resumes as it immediately communicates your information governance expertise, compliance achievements, and digital transformation capabilities to hiring managers. Your summary should highlight your records management experience, system implementations, compliance outcomes, and key competencies in 3-4 concise lines.

Focus on specific metrics that demonstrate your impact on compliance rates, system performance, process efficiency, and stakeholder satisfaction. Include your years of experience, regulatory frameworks mastered, and any unique expertise or certifications that differentiate you from other candidates. Avoid generic information management statements and instead emphasise concrete achievements that show your ability to modernise recordkeeping systems while maintaining regulatory compliance and information security standards.

Records Manager Resume Summary Examples

Correct Example:
Strategic Records Manager with 10+ years of experience leading information governance programs across government and healthcare sectors, managing digital repositories containing 5M+ records and ensuring 100% regulatory compliance. CRM-certified professional with proven track record of reducing information access times by 65% through digital transformation while maintaining security and privacy standards. Expert in Australian privacy legislation, enterprise content management, and stakeholder engagement with strong project management capabilities.

Wrong Example:
Experienced Records Manager with background in information management and filing systems. I have worked with various computer systems and helped organisations manage their documents and records. I have good organisational skills and understand compliance requirements. I’m looking for a challenging role where I can continue to develop my records management career.

For entry-level Records Manager positions, focus on records management experience, system proficiency, compliance knowledge, and leadership potential demonstrated through increasing responsibilities and successful project participation that show your readiness for management accountability.

Entry-Level Records Manager Resume Summary Examples

Correct Example:
Detail-oriented Information Management Professional with 5+ years of records administration experience and Master’s in Information Studies. Successfully coordinated digital migration projects affecting 100,000+ records while maintaining 100% data integrity and privacy compliance. Strong foundation in enterprise content management, Australian privacy legislation, and staff training with IGP certification and demonstrated leadership in process improvement initiatives ready for Records Manager advancement.

Wrong Example:
Information management professional seeking to advance into a Records Manager role. I have experience working with records and databases and have completed relevant study. I’m organised and detail-oriented and interested in taking on more responsibility in information governance and compliance.

How to Update Your LinkedIn Profile When Updating Your Records Manager Resume

Maintaining alignment between your resume and LinkedIn profile is crucial in Australia’s information management sector, where 78% of information governance roles and executive positions use LinkedIn to evaluate Records Manager candidates. When updating your resume, ensure your LinkedIn profile reflects the same compliance achievements, digital transformation successes, and information governance expertise to create a consistent narrative that demonstrates your capability to lead strategic information management initiatives and regulatory compliance programs.

LinkedIn’s format allows for more detailed discussions of your information governance philosophy, digital transformation strategies, and stakeholder engagement approaches than your resume. Use this opportunity to expand on complex information governance challenges you’ve solved, innovative systems you’ve implemented, and your vision for the future of information management that demonstrates your strategic thinking and industry leadership.

LinkedIn Headline Optimisation for Records Managers

Effective LinkedIn Headlines:
• “Records Manager | CRM Certified | Digital Transformation Leader | Ensuring Compliance & Information Governance Excellence”
• “Senior Information Governance Professional | Privacy & Compliance Expert | ECM Implementation Specialist”
• “Records Manager | Digital Preservation Expert | Regulatory Compliance | Available for Government Sector Opportunities”

Ineffective LinkedIn Headlines:
• “Records Manager at Government Department”
• “Information Management Professional”
• “Archives and Records Specialist Looking for Opportunities”

LinkedIn Summary vs Resume Summary: Key Differences

Your LinkedIn summary should adopt a more strategic and thought-leadership approach while maintaining technical credibility, allowing you to discuss your information governance journey, digital transformation philosophy, and vision for the future of records management. Unlike your resume summary’s achievement-focused format, LinkedIn summaries can be 4-6 paragraphs, enabling you to share your approach to information lifecycle management, stakeholder engagement, and the strategic value of effective records management in supporting organisational objectives.

Include Australian information governance context such as experience with National Archives standards, understanding of Australian privacy legislation, or expertise in supporting government transparency and accountability. This localisation demonstrates your knowledge of the Australian regulatory landscape and your ability to navigate complex compliance requirements while delivering business value through effective information management.

Showcasing Records Manager Experience on LinkedIn

LinkedIn’s experience section allows you to expand your resume achievements into comprehensive information governance narratives that detail your strategic approach, implementation methodology, and stakeholder engagement style. Include specific examples of complex compliance challenges you’ve resolved, innovative digital solutions you’ve deployed, and the systematic approaches you use to modernise information management while maintaining security and regulatory adherence.

Utilise LinkedIn’s media upload feature to share information governance case studies, compliance framework documents, or digital transformation outcomes that provide evidence of your strategic impact and technical competence. This content helps potential employers assess your information governance capabilities and results orientation while demonstrating your systematic approach to records management and compliance assurance.

LinkedIn Skills and Endorsements for Records Managers

Prioritise LinkedIn skills that align with current Australian information governance demands, focusing on high-value competencies like information governance, digital preservation, privacy compliance, and change management. Actively seek endorsements from colleagues, stakeholders, IT professionals, and senior leaders who can validate your records management expertise and collaborative effectiveness.

Consider highlighting skills that demonstrate your strategic value, such as digital transformation, risk management, policy development, and organisational development. These competencies are increasingly important as Records Manager roles become more strategic and require professionals who can contribute to broader organisational success through effective information governance and digital innovation.

LinkedIn Profile Tips for Australian Records Managers

Optimise your LinkedIn profile for Australian employers by including location-specific keywords and demonstrating understanding of local information governance challenges and regulatory requirements. Engage with Australian information management groups, follow organisations like the National Archives of Australia and Australian Society of Archivists, and participate in information governance discussions to build your professional network and establish expertise within the information management community.

Regularly share insights about records management best practices, celebrate digital transformation successes, and comment on developments affecting information governance and privacy protection. This active engagement demonstrates your commitment to professional excellence and helps establish your expertise within the Australian information management community while building relationships with potential employers, technology vendors, and industry thought leaders.

Creating an effective Records Manager resume requires balancing technical information management expertise with strategic governance achievements and compliance demonstration. By following this guide’s formatting recommendations, incorporating relevant Australian information governance expectations, and highlighting your digital transformation capabilities and regulatory compliance accomplishments, you’ll be well-positioned to capture the attention of information governance directors and hiring managers.

Remember that your resume works in conjunction with your professional reputation to present your complete information governance story. Consider developing a compelling cover letter that expands on your information governance philosophy and specific interest in the target organisation’s information management challenges. Additionally, stay informed about current records management opportunities and industry trends by regularly reviewing positions on government and corporate job boards and connecting with Australian information management professionals.

For additional professional development and networking opportunities, consider engaging with information management organisations such as the Australian Society of Archivists or Records and Information Management Professionals Australasia that can provide valuable insights into the Australian information governance landscape and emerging trends in digital records management, privacy protection, and information lifecycle management.