Certificate III in Individual Support (Ageing and Disability) (VIC Only)
How Much Will It Cost?
Please enquire for further details.
Course Rundown
The CHC33021 Certificate III in Individual Support (Ageing and Disability) is a nationally recognised qualification offered by Swinburne Open Education and awarded by Swinburne University of Technology. Available exclusively to students in Victoria, this course is designed for those looking to build a meaningful career supporting people with ageing-related needs and disability. It is delivered entirely online, with mandatory Structured Workplace Learning and Assessment (SWLA) placements completed in two blocks across a duration of up to 18 months.
The CHC33021 Certificate III in Individual Support (Ageing and Disability) covers a broad range of learning areas that prepare students to work effectively and ethically within the individual support sector. Key areas of study include supporting client independence and wellbeing, communicating and working within health and community services, understanding healthy body systems, applying safe work and infection control practices, and working with diverse people. Students also develop specialised knowledge in areas such as aged care, dementia support, disability support, and palliative care. Assessment takes place through a variety of methods, including short answer questions, case studies, projects, reflection reports, video role plays, portfolios, logbooks, and direct observation in the workplace or a simulated environment. Students are supported throughout by experienced trainers and assessors, with access to one-on-one video calls, monthly Course Spotlight videos, student forums, and a dedicated student services team.
Swinburne Open Education delivers this course through its flexible online platform, which is accessible on desktop, tablet, and mobile devices, making it easier to balance study with work and personal commitments. The course is delivered and assessed by UP Education, one of the larger private education groups in the Asia-Pacific region. Students are required to complete a minimum of 127 hours of approved work placement and are responsible for sourcing a suitable host organisation, subject to review and approval. Workplace compliance requirements, such as police checks or vaccination requirements, may also apply. The CHC33021 Certificate III in Individual Support (Ageing and Disability) (VIC Only) can open pathways into roles within the aged care and disability support sectors. Enquire to learn more.
Eligibility
To be eligible to study this course, applicants must meet the following entry requirements:
- Students must be at least 18 years old and/or,
- Must be an Australian or New Zealand citizen or resident and/or,
- A reasonable level of physical fitness is an inherent requirement of this course, as students must be able to perform practical workplace tasks within an individual support setting. This may include providing physical assistance to clients, supporting mobility, standing or moving for extended periods, and responding safely to workplace situations in accordance with individual support and workplace safety requirements and/or,
- Intermediate computer skills are required, including the ability to create, save and edit Microsoft Office documents, access and search the internet, download and save documents from websites, upload documents through websites, and create videos and/or,
- Students must meet any workplace compliance requirements requested by the host organisation, which may include Police Checks, Working with Children Checks, NDIS Worker Screening Checks, vaccination requirements or other workplace-specific clearances at their own cost.
FAQS
Swinburne Open Education supports students with real people, flexible tools, and an interactive online platform designed to help them reach their career goals. Their courses are developed in partnership with Australian industry leaders, so students learn skills that are genuinely in demand. From the moment someone enquires, a dedicated team is ready to help them make a plan and stay on track.
Support When You Need It
Swinburne Open Education connects students with enrolment consultants who can talk through course options and answer questions before study even begins. Once enrolled, assessors provide timely feedback on submissions and regular check-ins to help students get the most out of their course. As one student, Jaimee Cook, noted about her Certificate IV in Business (Administration): "Assessors have been an amazing help with any questions and timely responses to submissions."
An Interactive Learning Platform
Their online platform is built for real life. Students can study on any device — desktop, tablet, or mobile — at any time that suits them. The platform includes:
- Easy navigation to course content
- Online forums and messaging to connect with lecturers and peers
- Simple assignment submission with instant grading alerts
- Trainer-led online sessions alongside self-paced content
Flexible Study That Fits Your Life
Swinburne Open Education designs its courses so students can balance work, family, and study at the same time. Learning is bite-sized and mobile-first, meaning it fits into spare moments throughout the day. Qualifications are awarded by Swinburne University of Technology, giving students a credential backed by a recognised Australian university.
Guidance Beyond the Classroom
Students also get access to career guides and salary data through Swinburne Open Education's ExplorED resource. This helps them understand what to expect in their chosen field before and after they finish studying. Phone support is available Monday to Friday, 9am to 6pm AEDT, so there is always someone to talk to when questions come up.