The Certificate IV in Health Administration (HLT47315) from College for Adult Learning will give you key administrative and medical terminology skills required to move into more senior administrative or leadership roles within a medical practice. You’ll develop skills in managing health administrative systems, work health safety and legal requirements along with customer service strategies to provide high-quality care for a variety of customer needs.
You’ll learn how to:
- Plan and implement administrative systems to increase business efficiency;
- Lead communication and workplace relationships to foster a positive culture;
- Manage risk and compliance requirements for a healthcare practice;
- Implement customer service strategies to meet customer needs and maintain a high level of service.